Event Support Assistant

Job Introduction

About the role

Lincoln Castle is an award-winning visitor attraction and we are looking for an organised and enthusiastic individual to support the delivery of our exciting public events and private hire programme as our Event Support Assistant.

Working closely with the Events Officer, you’ll help deliver a varied and dynamic programme of events that enhances the visitor experience and showcases the Castle as a unique venue. You’ll assist with the administrative coordination of events, including monitoring an email inbox, responding to enquiries from potential hirers, and supporting with event documentation and planning processes.

You’ll also play an important role in the on-site delivery of events, ensuring activities run smoothly and that clients, performers, and visitors receive a professional and welcoming experience. Acting as a key holder, you will help maintain the security and operational readiness of the site during events.

This is a hands-on and varied role that requires flexibility, as your working week will include evenings and weekends as part of the standard working pattern.

This role is offered as a 12-month fixed-term contract, with the potential to become permanent.

This role can be undertaken as a secondment. Please ensure your line manager is aware if you are applying for this role as a secondment opportunity.

About you

You’ll be highly organised, proactive, and confident working in a fast-paced environment. With strong administrative skills and excellent attention to detail, you’ll be comfortable managing enquiries and supporting multiple tasks at once. You’ll also be a team player with a positive attitude, and you’ll be ready to support the successful delivery of a diverse events programme.

Above all else, you’ll be committed to helping create memorable experiences at Lincoln Castle, ensuring every event reflects the quality and reputation of this truly unique historic venue.

This role can be undertaken as a secondment. Please ensure your line manager is aware if you are applying for this role as a secondment opportunity.

Closing date: 19/07/26.

Interviews: TBC.

If you would like an open and informal discussion regards this role then please contact Madeleine Hawkins via email on Madeleine.Hawkins@lincolnshire.gov.uk

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.