Events Officer

Job introduction

We are looking for an experienced Event Officer to join our busy Operations team at The Brighton Centre.

The post of Event Officer will be required to support the Operations Department in the day-to-day management and delivery of the Brighton Centre’s annual events programme; amounting to an average of 255 occupied event days, welcoming 250,000 leisure customers, 50,000 conference delegates and managing 125 client accounts, by acting as the on-ground Duty Manager and main contact for all client and customer queries on event days and to undertake administrative tasks and lead on project work as directed by the Operations Manager.

About the role

Combining a seaside location with vibrant city atmosphere, Brighton is one of England’s most accessible and compact cities for national and international events. Nestling between the rolling hills of the South Downs and the sea, the city’s Regency Squares and crescents provide a golden backdrop to the restaurants and bars, pubs and cafes and dozens of clubs and live music venues which make Brighton & Hove the place to be.

The Brighton Centre is an internationally known venue of considerable scale; it hosts conferences, events, exhibitions, meetings, festivals and concerts with a capacity of up to 5,500. The Brighton Centre sells in the region of 250,000 tickets per annum for its live entertainment programme consisting of approximately 90 live performances and holds on average 20 major conventions per year, amounting to a combined total of approximately 255 occupied event days per annum. This contributes to an annual economic impact to the City of Brighton & Hove of circa £1bn per annum, contributing to 18,000 jobs in the local area

The post-holder will be an integral part of the Venues Team and will assist in the effective support, administration and delivery of a balanced programme of events within the Tourism & Venues Section and the continued combined goal of enhancing the City’s position as a premier conference, entertainment and exhibition destination and as a key driver for the local economy.

Brighton Centre - Event Officer

The position of Event Officer is a fast paced and dynamic role with a requirement of high levels of attention to detail, interacting with external organisations and businesses on a domestic and international stage and directly with our customers. The post-holder needs to be able to think quickly and effectively about building management and logistics in terms of event delivery and venue safety, to deliver excellence in customer satisfaction and a safe environment.

The post holder will manage the pool of front-of-house casual staff including shift and uniform allocation, disseminating information and booking training.

Interview date: TBC

For an informal discussion, please contact Don Hurley- Operations Manager, don.hurley@brighton-hove.gov.uk

We highly recommend you read the ‘Statement Guidance’ below before you apply for this job. It is important you are able to show how you meet the essential criteria within the Person Specification when applying. Not following this guidance is likely to reduce your chances of success.

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).