Family Hub Administrator

Our Story:

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.

Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.

We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.

Our Team:

We have an exciting opportunity to join our dedicated Halton Family Hub team as a part-time Administration Officer 20 hours per week – working Monday to Friday 1pm – 5pm at Brookvale family hub.

As the first point of contact for service users, partners, and visitors, you'll play a key role in creating a welcoming and supportive environment at our reception.

Your Contributions:

The Family Hub Administration Officer should hold GCSE Math’s and English qualifications; or have the ability to demonstrate equivalent, relevant experience.

You will also be expected to:

• Accurately enter data into service-specific systems while maintaining confidentiality and data security.
• Serve as the first point of contact for service users, professionals, and contractors, both in person and by phone.
• Provide a range of administrative support, including preparing communications, booking rooms, photocopying, and managing supplies and equipment.

Our Offer:

Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown
  
  
• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
  
  
• 3 x Salary Life Cover via Local Government Pension Scheme
• Investment in your personal development
• Free Car Parking at HBC sites
• Flexible working arrangements
• Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.

Next Steps:

At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Carol Fenlon Principal Manager, 0151 511 6426 Carol.Fenlon@halton.gov.uk

Interviews to be held on: Tuesday 11th November at Brookvale Family Hub

At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk

Please refer to the attached Job Profile for further information about the role and our values.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.

We look forward to receiving your application!