Family Hubs Navigator

Job Description

Job Purpose

Work as part of a team to provide system wide early intervention support, using a whole family approach in supporting children and young people and their parents/carers. Act as named worker, providing intervention primarily through advice and support on a 1:1 and small group basis. To act as a ‘bridge’ between universal, Early Help and Targeted early help services to helping families to better access services on offer, and broker pathways for access to enable increased take up and engagement, including a better understanding of need and how services could be offered differently to increase earlier intervention and preventative approaches. To work using a whole family approach but with a particular focus on delivering the Best Start in Life offer, engaging with parents and carers with children aged 0-19 years (and up to 25 with SEND). Through expert knowledge of the services available for children, young people, and families aged 0–19 (or 25 with SEND) across Croydon. Ensure all families experience positive outcomes by empowering them to build resilience, independence, and self-reliance, reducing the need for reliance on prolonged support with professionals. To engage families with children with special educational needs, supporting them to access inclusive services.

About You

Knowledge and understanding of systemic and strengths-based approaches.
Knowledge of the Start for Life offer and Best Start focus on supporting families with children aged 0-5 years.
Knowledge of health, education and care systems for children with special educational needs and disabilities.
Awareness and understanding of issues and risks relating to safeguarding for children and adults.
Experience of successfully holding and managing a caseload, ideally in a similar role.
Knowledge of child behaviour management approaches.
Understanding of national policy, strategy and developments regarding child development, assessment, parenting, parental conflict, early help, and early learning
You will be a confident practitioner, with a broad understanding of child development.

To view the role profile, please click here.

About us

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.