Front of House Membership Advisor

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If this role is for you, then Impulse Leisure would welcome your application, and has many benefits to offer.

We are committed to equal opportunities and diversity and welcome applications from all sections of the community. We are positive about disability and offer a Guaranteed Interview Scheme (GIS).

Please APPLY ONLINE via the link provided.

If you require an application form in an alternative format, please contact our Recruitment Team on 01375 375533 extension 520. However, we encourage applicants to apply via the online link - it’s the quickest and easiest application process.

We want every visit to our centres to be a pleasant and enjoyable experience for our customers and members.

The role of Front of House Membership Advisor bridges the day-to-day front of house duties of answering calls, booking in members on the computerised till systems, ensuring access control in our receptions and handing customer queries and keeping the reception areas running smoothly with the important role of being the first point of contact for each prospective and existing valued customer.

We’re looking for applications from people who can deliver a high standard of customer service and a proactive approach to supporting our mission to create active and healthy communities. You’ll be part of a team delivering informative tours of our facilities, conducting needs analysis, setting up members on the membership database, completing sales and processing payments. You’ll also be a trusted first port of call for helping members with their concerns and getting them on their way to successes.

For more information, including the job description and the person specification, check out the full Vacancy Details below.

Site: Blackshots

Hours: Monday 14:30 – 20:30

Tuesday 14:30 – 20:30

Sunday 08:00 – 13:00

17 hours per week