Government Counter Fraud Profession Centre of Learning - Strategy Engagement and Membership (SEM) Manager

Job summary

The Public Sector Fraud Authority (PSFA) is the UK government’s Centre of Expertise for the management of fraud and associated error against the public sector. It leads the Government’s Counter Fraud Function, which brings together the c.16,000 people who work in ministerial departments and public bodies to fight fraud.

The PSFA sits at the heart of government, reporting to HM Treasury and the Cabinet Office; sharing best practice across the public sector including devolved administrations and local governments.

Our Mission is to:

• Modernise the fraud and error response by widening access and use of leading practices, tools and technology - better protecting taxpayers money.
• Build expert-led services that collaborate with experts in Departments and Public Bodies to better fight fraud and error through risk, prevention, data and enforcement techniques.
• Develop capability in the public sector to find, prevent and respond to fraud and error - both organisationally and individually.
• Put performance at the heart of the public sector fraud conversation - focusing on investments and outcomes.
• Be seen as a beacon of fraud and error expertise and a destination for those wanting to make a difference in fighting public sector fraud.

More information can be found here: https://www.gov.uk/government/organisations/public-sector-fraud-authority/about

The PSFA oversees, develops and operates the Government Counter Fraud Profession (GCFP). The GCFP builds pathways for counter fraud talent development across government. The GCFP team works with cross-sector experts to build training where there are identified gaps. It has established the GCFP Centre of Learning to deliver against the PSFA mandate for the GCFP learning delivery.

Job description

Government Counter Fraud Profession (GCFP)

The Government Counter Fraud Profession comprises more than 9,000 members drawn from around 85 public bodies working to fight fraud across the public sector. The GCFP brings together individual and organisational learning from across the public sector, enabling us to take our next steps in the fight against the constant threat of fraud.

The establishment of the GCFP and continued investment in counter fraud resources demonstrates the Government’s commitment to finding and dealing with fraud across the public sector.

The Profession sets out to tackle fraud head on by committing to invest in this group of highly skilled people, who are at the forefront of protecting public services and fighting economic crime. By providing the standards, guidance and tools for GCFP members to develop their knowledge, skills and experience, we will not only ensure public sector organisations benefit from a common understanding of the skills needed to counter fraud, but also recognise those professionals who lead the fight.

Through the empowerment of its members, throughout their careers, the community created around the GCFP will continue to grow and develop, to protect public services and fight economic crime

Job description:

As part of the Strategy Engagement and Membershipteam within the Practice Standards and Capability function, you will join a small and dynamic team building capability within the GCFP. The team brings together expertise to develop strategy, engagement plans and build the profile of the Profession as we continue our efforts to grow and evolve its reach and impact.

We are looking for a talented individual with the skills to help support the Head of Strategy Engagement and Membership to scale up and improve the value of the GCFP to members. The post holder should have a good understanding of the latest thinking on the professionalisation of Counter Fraud and will apply this to the strategic direction we should take.

This role would suit someone with a counter fraud or economic crime background, combined with previous experience of developing communications strategies across multiple channels, delivering engaging events and developing high-quality content for internal and external audiences.

They should be passionate about fighting fraud, challenging the status quo, making a difference, developing capability and shaping how the public sector effectively understands and reduces the impact of fraud. The role is interesting, demanding and fast-moving.

We are looking for an ambitious and outgoing colleague, who enjoys working across multiple organisations and sectors, and who engages with stakeholders at all levels with confidence.

Key deliverables and responsibilities of these posts will include:

• Provide subject matter expertise input in the development, maintenance and continuous improvement of the Government Counter Fraud Profession’s digital membership platform, including maintaining integrity of the register.
• Support the Head of SEM and SEM Lead to oversee the Governance of the GCFP (e.g. GCFP Board, Cross Sector Advisory Group and other stakeholder groups).
• Lead on bespoke projects and work collaboratively with GCFP network groups to develop membership and communication products that will support and enhance the value of profession.
• Promote the GCFP by engaging proactively with members and prospective members, delivering presentations and representing the PSFA and GCFP at conferences and other in person events.
• Support the SEM Lead on the Contract Management tasks in relation to the GCFP membership platform.
• Provide updates to the GCFP Board on project work and membership activity.
• Support the engagement and communication strategy for the PSC teams and the GCFP, including the publication of articles, frequently asked questions , newsletters, journals, blogs etc.
• Support the organisation of the annual in person GCFP Membership Conference by supporting the team in the planning and delivery of a high quality professional development event for members.
• Support the Head of SEM to grow the range of membership benefits for members across the GCFP.
• Duties within the scope of the grade and within the limits of their skill, competence and training.
• Travel, as required, to other locations in the United Kingdom including the PSFA locations (currently Glasgow, London, Newcastle, York and Manchester will be required).

Person specification

Essential Criteria

• Excellent communication and stakeholder management skills, including ability to build networks through engagement across sectors. (lead)
• Ability to act as a subject matter expert on the Government Counter Fraud Profession when working with delivery partners.
• Ability to produce engaging and visually compelling content and confidently present it to various audiences (via digital channels and in person).
• Understanding of data governance processes, for example knowledge of General Data Protection Regulation.
• Excellent written and drafting skills with the ability to produce briefings for seniors and communication content for digital platforms.
• Experience of in person events management e.g. conferences, networking events
• Ability to manage conflicting priorities and pressures and work to deadlines.
• Excellent project management and/or organisational skills.

Desirable Criteria

• Practitioner experience of working in counter fraud, economic crime or anti-bribery & corruption.
• Experience working with Content Management Systems/online registers

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Technical skills

We'll assess you against these technical skills during the selection process:

• Presentation

Benefits

Alongside your salary of £45,292, Cabinet Office contributes £13,121 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Application process

After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 31st August 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Our online test supplier will be performing scheduled maintenance between 4 p.m. and 7 p.m. on 23rd August 2026 and 4 p.m. and midnight on 30th August 2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

For the application you will be required to submit a CV and a personal statement (500 words) aligned to the essential criteria in the advert. Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be undertaken on CV lead essential criteria, which is Excellent communication and stakeholder management skills, including ability to build networks through engagement across sectors. (lead) Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Selection process

For the interview you will be asses on the below:

• A 10 minute presentation, followed by 10 minutes of questions. Then further questions relating to the candidate’s experience in the essential criteria listed.

Sift and interview dates to be confirmed.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via Cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the Demystifying Vetting website.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Ricky Reed-Killick
• Email : ricky.reed-killick1@cabinetoffice.gov.uk

Recruitment team

• Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.

Attachments

Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window (docx, 83kB)Cabinet Office Employee Offer Opens in new window (pdf, 302kB)