GS Mgt Development Design and Delivery Trainer

Job summary

GS Mgt Development Design and Delivery Trainer

£48,000 per annum

Bedford

Fixed Term Contract – 23 Months

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our GS Mgt Development Design and Delivery Trainer. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

As our Guidance Services Management Development Design and Delivery Trainer you will support in the operationalising of leadership skills and learning through the design, delivery, and continuous improvement learning interventions across the operational leadership team, to build confident, values‑led operational managers, strengthening the leadership pipeline, and improving team performance.

The role operationalises our 70–20–10 approach to learning, ensures programmes are inclusive and evidence‑based, and translates strategic priorities into measurable behavioural change across our leaders and frontline.

Job description

You will be responsible for the supporting the operationalisation of management development across our MaPS Guidance services leadership teams.

Strategy & Design

• Lead the leadership development roadmap aligned to organisational strategy, values, and behaviours, integrating 70–20–10 and the Management & Leadership offer.
• Conduct leadership capability diagnostics (e.g., 360‑degree feedback, engagement data, performance trends) to define priorities and cohorts.
• Support in the creation and ongoing development of pathway based curriculum (Foundations → Essentials → Advanced) with clear outcomes, assessment points, and transfer-of-learning plans.
• Work with MaPS Learning to support design and development of interventions.

Programme Delivery & Facilitation

• Oversee end‑to‑end programme management: scheduling, facilitator readiness, learner communications, accessibility and learning support.
• Facilitate high‑impact workshops, coaching circles, action‑learning sets and insights; curate social learning and stretch assignments to embed skills on the job.
• Introduce and utilise mentoring frameworks and peer feedback mechanisms; maintain high standards of psychological safety.

Leadership Coaching, Feedback & Mentor

• Establish and govern a coaching offer for managers; enable 360‑degree feedback cycles and development planning; train leaders in coaching and motivational strategie
• Act as a mentor for best in class operational leadership and management

Successioipeline

• Partner with Senior Leadership/WFM to define management levels, success profiles, and bench‑strength metrics; support succession planning and readiness assessments.
• Support with the design, build and implementation of a career pathing and succession opportunities including identification through assessment centres, curriculum and sign off/

Culture,ValuesInclusiveLeaderhip

• Build content and support interventions that embrace our MaPS behavioural framework of Delivering, Improving, Aspiring, Communicating and Collaborating
• Embed Caring ,Connecting and Transforming behaviours in all programmes; ensure content advances inclusion, allyship, and equitable progr
• Collaborate on culture and values training with the wider organisation and ensure its in line with board and change initiati

StakeholderManagement

• Build strong relationships with senior leaders, WFM, People and Culture and operational leaders; influence stakeholders with clear insights and
• Select and manage external providers if required to do additional coaching and learning and make recommendations to SLT.

Data,EvaluationContinuousImprovement.

• Define measurement strategy: critically review and evaluate all existing/new development solutions and Present data to stakeholders to review, recommend and make changes to interventions.
• Run Kirkpatrick/Brinkerhoff-style evaluation; use dashboards to track outcomes and drive iterative programme improvements.

Governance,ComplianceStandards

• Align all development with relevant governance, policies, and mandatory learning standards; ensure accessibility and safeguarding

Reporting

• Generate reports though in line with the training framework to gather data and insights to identify and present

Person specification

To excel in this role, you will need to demonstrate:

Essential

• Proven management development expertise in a dynamic environment: programme architecture, facilitation, and coaching for first‑line and mid‑level Including Learning analytics and evaluation. (Kirkpatrick/Brinkerhoff); dashboarding literacy.
• Applied experience with the **70–20–10** learning model and blended solutions across formal, social, and on‑the‑job
• Mastery of 360‑degree feedback tools; coaching approaches; succession planning methodology.
• Strong stakeholder management; ability to influence senior leaders with
• Inclusive design, accessibility standards, and psychological safety

Desirable

• Contact Centre Experience
• Financial Services Experience
• Accreditation in training, coaching or mentoring; psychometric tools

Personal attributes:

• Exceptional communicator with the ability to explain complex concepts clearly and adapt delivery style to diverse
• Engaging facilitator who creates psychologically safe, inclusive learning environments and fosters confidence in
• Strong relationship‑builder, able to collaborate effectively across teams and influence stakeholders at all
• Empathetic and emotionally intelligent, demonstrating cultural awareness and adapting to varied learner need
• Committed to personal growth, regularly self‑reflecting and championing a growth mindset in self and othe
• Resilient and adaptable, able to work effectively in fast‑paced environments and respond calmly to changing priori
• Organised and detail‑focused, managing multiple programmes, sessions, and learner needs with
• Values‑led and inclusive, role‑modelling behaviours that align with Caring, Connecting, and Transformin
• Confident and credible presenter, able to engage and motivate individuals and groups of all
• Continuous improvement mindset, proactively seeking feedback, enhancing materials, and refining learning experiences for maximum impact

Benefits

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Pension contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.

Job Reference: MaPS01259

Close Date: 30/08/2026

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We keep things simple, fair, and transparent:

Step 1: Submit Your Application

Open: 14/08/2026 , Deadline: 30/08/2026

To apply, please submit the following documents:

1. Your most up-to-date CV
2. A Cover Letter explaining why you would be a good fit for the role with specific reference to the essential and desirable criteria

Step 2: Telephone Interview

Between 14/08/2026 – 02/09/2026

If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:

• Discuss your experience in more detail
• Learn more about the role and our organisation
• Ask any questions you may have

Step 3: Final Stage Interview

Hosted on W/C 10/09/2026

Successful candidates from the telephone interview will be invited to attend a remote interview on Microsoft Teams

This stage will consist of:

• A task or presentation that you will need to prepare before the interview
• A structured interview with competency based questions

We follow fair, open, and merit‑based recruitment in line with the Civil Service Commission’s Recruitment Principles.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : sophie.rigney@reed.com
• Email : sophie.rigney@reed.com

Recruitment team

• Email : sophie.rigney@reed.com