Head of Delivery

Job summary

Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives. Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK.

We’re looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You’ll be part of a Senior Leadership team with a Service Owner and other discipline leads. You’ll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You’ll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery.

To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment.

Find out more about our Digital teams and what they are working on through our MHCLG Digital blog. Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment.

Job description

As a Head of Delivery, you'll:

• Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing
• Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard
• Identify and help remove blockers and manage risks, commercial relationships, budgets, and people
• Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately
• Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme
• Line manage and coach Senior Delivery Managers and other related roles

Person specification

As a Head of Delivery, you'll have:

• A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes
• Experience of leading and advocating for user-centred design and agile delivery
• Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change
• Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams
• Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs
• Experience of commercial, supplier and dependency management

Benefits

Alongside your salary of £66,620, Ministry of Housing, Communities and Local Government contributes £19,299 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Application and Selection

The application process will be split into 2 stages, testing the following Success Profiles:

Ability , Behaviours , Experience , Technical

Please ensure your CV does not contain any personally identifiable information.

Note: We do not consider direct CV applications. All applications must be submitted via the provided application link.

Important: Your CV must be a single document when uploading.

Stage 1: Sift (CV )

Experience: In your CV please include how you meet the essential skills and experience.

Stage 2: Interview

• Behaviours: "Leadership", "Changing and Improving"
• Ability: Presentation at interview.
• Technical: Technical questions will be based around the essential skills and criteria as listed in the job description.

Candidates will be asked to prepare a 10-minute presentation, further details will be provided on invitation to interview.

Sift and Interview Dates

Sifting is envisaged to take place the week commencing 9th February 2026.

Interviews are envisaged to take place the week commencing 23rd February 2026 and are currently being held remotely via videocall. This could be subject to change.

How We Recruit

Here’s a link to the MHCLG Digital blog

Find out everything you need to know before applying here..

• Applying
• Sifting
• Interview
• Interview Results & Feedback
• Reserve List
• Near Miss
• Civil Service Grades
• We are a DCS, RIS & GPTWV employer
• Reasonable Adjustments

How to Apply

What you need to know before applying.

• Security Clearance Requirements
• Civil Service Nationality Requirements
• Right to Work
• Artificial Intelligence
• Civil Service Code and Recruitment Principles
• CV Declaration
• Sponsorships
• Salary and Grade
• Existing Civil Servants
• Conflict of Interest
• Location and Flexible Working
• Fixed Term Contracts
• Internal Fraud Database - Internal Fraud Register
• Appeals and Complaints
• Conflict of Interest

Security Clearance Requirements

National Office:

London Office: BPSS + CTC

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Digital Data Jobs
• Email : Digitaldatajobs@communities.gov.uk

Recruitment team

• Email : Digitaldatajobs@communities.gov.uk