Head of Stakeholder Insight

Job summary

Closing Date: 29th May 2026

Interviews will take place week commencing 8th June and 15th June

Working in the Market Engagement team, the Head of Stakeholder Insight will play a critical leadership role in shaping how Homes England understands stakeholders across the housing and regeneration market, their needs and their experience within the housing market. You will lead a team of five highly skilled stakeholder insight professionals within the Market Engagement team, who are committed to ensuring that intelligence, evidence and insight actively shape Homes England’s decisions and delivery.

The Market Engagement team is dedicated to delivering high quality, actionable insight that genuinely influences strategy, supports delivery teams and outcomes. They work closely with colleagues across the wider Strategy, Research, Analysis and Sponsorship directorate to bring together a wealth of intelligence and insight, leading specifically on qualitative intelligence and stakeholder insight. They believe strongly in collaborative, inclusive ways of working and value diversity of experience and perspective as essential to good decision making and problem solving.

Job description

This is a rare opportunity to shape the future of stakeholder insight and intelligence in a fast growing national organisation with a clear social purpose. Working closely with senior leaders, regional teams, delivery colleagues and a wide range of external partners, you will ensure that Homes England – and the National Housing Bank – has a robust, forward looking understanding of stakeholder behaviour, priorities, perceptions and emerging market trends. You will also have the opportunity to define and embed how insight is used to inform investment strategy, product development, business development, delivery, engagement prioritisation and risk management.

The role will lead the design and delivery of Homes England’s stakeholder insight and intelligence strategy, bringing together qualitative insight, research, surveys, CRM data and external evidence and data into a trusted, coherent evidence base. There are ambitious and rewarding projects to get involved with, including leadership of the Partner Perception Survey and commissioning of sector wide research, making this an excellent opportunity to balance strategic leadership with real world impact.

Person specification

You’ll be comfortable leading complex stakeholder insight, research and intelligence programmes in a multi stakeholder environment, with a strong focus on ensuring insight drives action and better decision making. You will be highly proficient in translating complex qualitative and quantitative data into clear, compelling insight for senior audiences.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient, confident working with Executive and Senior Leadership Teams, and able to manage challenge constructively. Your approach will be grounded in a strong understanding of the context in which Homes England and the housing market operates. You will enjoy working in an innovative, engaging way and be able to influence, negotiate and persuade across organisational boundaries.

You will be led by outcomes, ensuring that insight gathered is continually used and relevant to support business development, delivery and strategic decision making.

As an experienced stakeholder insight, research or analysis professional, you’ll understand how to lead and develop teams, manage budgets and commission high quality external research. You will be able to demonstrate collaborative, inclusive leadership and a commitment to evidence based decision making that supports Homes England’s values and social purpose.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : recruitmentinfo@homesengland.gov.uk

Recruitment team

• Email : Recruitmentinfo@homesengland.gov.uk