Head of Test Learn and Grow Unit

Job summary

The Test, Learn and Grow (TLG) and Behavioural Insights Unit will be a new, multidisciplinary unit jointly delivered by the Department for Education (DfE) and the Cabinet Office to accelerate innovation across the education system. The new team will sit in DfE’s Delivery Unit which is responsible for monitoring delivery on SoS top priorities, running projects to identify and solve delivery problems and central coordination for the Opportunity Mission and mission ways of working, of which Test & Learn is a key and growing priority.

Over 18 months, the unit will design, deliver and scale high impact Test & Learn projects across priority areas, including Cabinet Office “accelerator” projects, DfE place-based missions as part of the Schools White Paper’s “Call to Action” to the sector, and other departmental innovation priorities. Alongside delivery, the team will act as a centre of expertise for behavioural science and test and learn methods, build capability across the department, and develop a sustainable long-term model for embedding innovation in policy and operational practice.

The Head of the TLG and Behavioural Insights Unit will provide strategic leadership, direction and professional oversight for the unit of 15 FTE. We are looking for an interim Head of Unit to kick start the work of the team and set the initial vision and direction for the unit, including leading strategic prioritisation, finalising the staffing structure, establishing the culture and operating model of the team and ensuring high-quality delivery of existing end-to-end projects. The role involves close partnership with Cabinet Office, ministers, policy teams, local authorities, and delivery partners such as the Education Policy Innovation Centre (EPIC).

Job description

As Head of the Test, Learn and Grow and Behavioural Insights Unit, you will:

• Provide overall strategic leadership and vision.
  • Provide overall leadership for the new TLG Satellite Team, setting the vision and priorities for the team; leading strategic planning and prioritisation; and managing resourcing across a fast moving portfolio.
  • Shape the short- and long-term direction of TLG within DfE, ensuring alignment with CO Accelerators and DfE priorities (eg the Call to Action, NE/Coastal missions) and wider public service reform priorities.
• Portfolio ownership and delivery oversight.
  • Co-lead a joint DfE-Cabinet Office portfolio of Test & Learn projects, providing visible leadership, driving consistent delivery, championing methodological rigour and ensuring user centred design principles and behavioural science insights are embedded throughout.
• Team leadership, people and culture.
  • Build, lead and motivate a new multi-disciplinary team bringing together analysts, service designers, user researchers, and product/strategy specialists as well as leading DfE’s behavioural insights function.
  • Develop the unit’s identity and foster an inclusive, collaborative, supportive and high-performing culture.
• Building capability and growing TLG across DfE.
  • Lead a “Grow” strategy for DfE, with the support of the Cabinet Office, working with policy and delivery teams to embed Test & Learn approaches into DfE’s policymaking, including through training, tools, frameworks, thought leadership and case studies.
  • Ensuring teams identify opportunities to scale and replicate emerging learning from TLG projects to grow the evidence base.
• Stakeholder engagement, cross government leadership and governance.
  • Manage and strengthen key relationships across DfE, Cabinet Office, EPIC, other government departments, local authorities and external partners.
  • Provide confident, high-quality advice to ministers, senior officials and interdepartmental governance boards.
  • Oversee TLG governance and reporting arrangements, providing clarity over accountability, performance and delivery risk across the joint DfE/CO model.

Person specification

Essential criteria:

• Demonstrated ability to set the overall strategic direction for a team across a complex portfolio of projects: making strategic trade-offs to prioritise the highest-impact work and delivering through others to a consistently high standard at pace and under uncertainty.
• Ability to lead inclusively as an outstanding team manager, developing a high-performing team culture with clearly defined and tracked objectives and goals, while maintaining a commitment to inclusion and psychological safety, and ensuring diverse voices feed into strategic decisions and project design.
• Ability to build and maintain relationships with senior stakeholders across departments, agencies, local authorities and external organisations, constructively challenging established practices where necessary and influencing at the highest levels to drive change and achieve shared goals.
• Expertise in Test & Learn, behavioural insights or evidence based methods (such as experimentation, prototyping, evaluation, behavioural insights, or related fields such as service design, qualitative research or user research).
• Experience leading multi-disciplinary teams and applying agile, iterative or user-centred approaches to oversee high-quality end-to-end delivery of projects without losing rigour, pace and clarity of outcomes.

Desirable Criteria:

• Experience working directly with local authorities, schools, MATs or other place-based delivery partners.
• Experience embedding innovation methods or culture change within a large organisation.
• Experience managing partnerships involving paid for support, consultancy, or mixed central/local teams.

Desirable criteria will only be assessed at interview in the event of a tie break situation to make an informed decision.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Leadership
• Working Together

Benefits

Alongside your salary of £70,854, Department for Education contributes £20,526 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.

As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.

You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the King’s Birthday privilege holiday and 8 days’ bank and public holidays.

We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.

Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances but must be agreed with the line manager and in line with the requirements of the role.

Travel to your primary office location will not be paid for by DfE, but travel to an office which is not your main location will be covered.

As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

To apply for this role, please select 'Apply Now' at the top or bottom of this advert. CV details need to be included in the template within the application form; attached or emailed CVs will not be considered.

Stage 1 – Application

At sift stage, you will be assessed on your Experience in line with the essential skills listed in the person specification section of the job advert.

To apply for this role, please provide:

1. A ShortCV setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role.
2. Your Statement of Suitability – In no more than 1000 words, provide examples of how your personal skills, qualities and experience meet the essential criteria. This is not intended to be a cover letter, instead work through each essential criteria in turn. You may wish to follow the STAR technique to help focus your examples. The key things we are looking for are what you did, how you did it and what the outcome was.

To confirm, the maximum word count for the statement of suitability is 1000 words. Please adhere to this limit as anything over 1000 words will not be taken into account.

The CV and Statement of Suitability will be assessed against the essential criteria detailed in the advert.

Should there be a high volume of applicants, candidates will be sifted on the Personal Statement only.

Please note, CV details must be contained within the template on the application form. Any CV or Statement of Suitability that has been emailed to our team will not be considered.

Application sifting will take place w/c 15 June 2026. Please note these dates are subject to change.

If you are successful at application sift stage, your application will be progressed onto Stage 5 part of the Selection process.

Stage 2: Assessment/Interview

The interview will be a 2-part process:

Part 1: Prepare and deliver a short presentation (approx. 5 minutes) to the panel. Please be prepared to answer follow up questions on the presentation. Presentation details will be provided at least 1 week prior to interview. You may want to facilitate your presentation by including visual stimulus to support your presentation.

Part 2: The interview will last approximately 1 hour. You will be asked questions on the Behaviours and Essential Skills listed above to determine your level of experience in these areas. We will also ask you strengths based questions.

Interviews will take place toward the beginning of July 2026. Please note these dates are subject to change. If you have any questions, please do not hesitate to contact us.

We receive many applications, and unfortunately we’re not able to provide feedback for candidates who aren’t shortlisted. Feedback will only be provided if you attend an interview or assessment.

All communications will be electronic therefore it is vitally important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder.

Other Information

Interviews may be via Microsoft teams or face to face; the vacancy manager will confirm prior to the Interview.

In your application, please don’t include personal information that identifies you.

This means we can recruit based on your knowledge and skills, and not background, gender or ethnicity - it's called name blind recruitment (opens in a new window).

Please ensure that you remove from your application, all references to your:

• name/title
• educational institutions
• age
• gender
• email address
• postal address
• phone number
• nationality/immigration status

We reserve the right to raise the minimum pass mark in the event of a high volume or strong field of candidates.

Please be aware that this role can only be worked in the UK from the location options provided and not from overseas.

The government is committed to supporting apprenticeships, enabling people to learn and progress in a role whilst earning. We want to monitor the number of people who have completed apprenticeships who are now applying to progress further in their career and are asking this question to all candidates, on all vacancies. You will be asked a question as part of the application process about any previous apprenticeships you have completed. Your response to this question will not affect your application and it is not a requirement of the role to have completed a previous apprenticeship.

If successful and transferring from another Government Department a criminal record check maybe carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Department of Education of your intention by emailing Pre-Employment.Checks.DFE@education.gov.uk stating the job reference number in the subject heading.

Department for Education do not cover the cost of travel to your interview/assessment unless otherwise stated.

A reserve list may be held for a period of 6 months from which further appointments can be made.

Candidates will be posted in merit order based upon location preference. Where more than one location is advertised you will be asked to state your preferred location.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

Terms and conditions of candidates transferring from ALBs and NDPBs

Bodies that are not accredited by the Civil Service Commission and are not able to advertise at Across Government on Civil Service jobs will be treated as external new starters and will come into DfE on modernised terms and conditions with a salary at the band minimum.

Bodies that are accredited by the Civil Service Commission but do not have civil service status will be offered modernised terms and will not have continuous service recognised for leave or sickness benefits. Salaries should be offered at band minimum, but there is some flexibility where this would cause a detriment to the individual.

Bodies that are accredited by the Civil Service Commission and do have Civil Service status will be treated as OGD transfers. Staff appointed on lateral transfer will move on to pre-modernised DfE terms (unless they were on modernised terms in their previous organisation). Staff appointed on promotion will move on to modernised DfE terms. Staff will transfer over on their existing salary (on lateral transfer) and any pay above the DfE pay band maximum will be paid as a mark time allowance. Staff moving on promotion will have their salaries calculated using the principles set out in the attached OGD transfer supplementary information.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

Contact Department of Education via centralrecruitment.operations@education.gov.uk soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Please refer to the attached ‘Reasonable Adjustments Guide 05_2025 – accessible version’ at the bottom of the advert, for further information.

Childcare Vouchers

Any move to Department for Education (DfE) will mean you will no longer be able to carry on claiming childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Tom Stephens
• Email : Tom.Stephens@education.gov.uk

Recruitment team

• Email : Centralrecruitment.operations@education.gov.uk

Further information

The Department for Education’s recruitment processes are underpinned by the Civil Service Commissioners Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via CentralRecruitment.Operations@education.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages

Attachments

DFE Terms & Conditions - accessible version Opens in new window (pdf, 215kB)Reasonable Adjustments guide 05_2025 - accessible version Opens in new window (pdf, 723kB)OGD Transfer Supplementary information - accessible version (1) Opens in new window (pdf, 327kB)