Health Safety Environmental and Compliance Manager

About the role

Role Summary

You will drive, support and guide on operational Health & Safety issues across TCH’s portfolio - initially prioritising our repairs, maintenance and construction teams. This involves delivering health and safety excellence through the development of our health and safety management system, creating and implementing robust risk and safety assessments, safe systems of work, training, coaching, health and safety promotions, inspections, accident/incident prevention and investigations, and building a great health and safety culture.

Responsible to: TCHR General Manager

Responsible for: All repairs related health and safety, environmental, management framework, policies and procedures.

Salary:

£56,053

Hours of Work:

35

Contract:

Permanent

Probation Period:

6 Months

Notice Period:

1 Month

Who are we?

We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.

What will you be doing?

Role Specific Responsibilities

Core accountabilities

•Implement and manage the new Information Management System for H&S
•Deliver on health and safety management, behaviours and cultures
•Establish and deliver robust health and safety requirements for our repairs, maintenance and construction works.
•Compile reports and generate effective action plans to rectify any deficiencies found
•Establish risk assessments in place for TCHR activities and ensure control measures are understood, implemented and monitored
•Establish safe systems of work for high/medium risk operations and ensure effective implementation
•Ensure robust risk management solutions and controls for lone working, PPE, manual handling, CoSHH, driving for work, working at height, work equipment
•Implement and ensure robust personal safety arrangements (encompassing lone working and violence and aggression) and monitor understanding and effectiveness
•Assist with the compilation, review and distribution of health and safety policies and procedures
•Undertake regular inspections in line with the health and safety audit plan, and compile reports and generate effective action plans to rectify any deficiencies
•Investigate accidents, incidents and health & safety concerns (including RIDDOR) and ensure appropriate control and prevention measures in place
•Develop and deliver a range of toolbox talks, practical and technical health and safety related training courses
•Develop and deliver formal and informal health and safety communication programmes
•Support local management and safety support staff e.g. safety coordinators, fire wardens & first aiders
•Manage the health and safety systems and portals e.g. accident/incidents, lone worker and intranet
•Review and monitor contractor health and safety selection, assessment, management and control
•Create health and safety data and dashboards
•Monitor health and safety performance compliance and control
•Work with Heads of Services, Line Managers and Team leaders to drive positive health and safety cultures and behaviours within TCHR teams
•Provide support and guidance to key stakeholders e.g. Compliance, Asset Management, Epsom DLO and External Contractors
•Provide regular updates to the General Manager of TCHR on health and safety risks, concerns, opportunities and wins across the group sites.

Other Key responsibilities

•The H&S Manager will act as Principal Designer for all repair work
•The H&S Manager will be responsible for compliancy under the Construction, Design & Management (CDM) Regulation 2015 within TCHR
•Awareness of fire safety, wellbeing, personal safety

General

•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.
•Recognise, respect, and promote the different roles and diversity of individuals.
•To actively contribute towards the key performance indicators and professional standards.
•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.
•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
•To participate in training, attend other meetings, and staff events as required.
•Be an effective member of your team, presenting a positive impression of your section and the Group.
•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.
•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.
•Maintain awareness of budget requirements and value for money while delivering your role.
•Consider and highlight any risk to the organisation or individuals whilst delivering your role.
•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.
•This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence.

This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.

About You

Education & Qualifications

•Health and Safety Degree, NEBOSH Diploma, NVQ L6 Diploma or equivalent
•CMIOSH status or working towards
•GCSE standard or equivalent education
•Competent user of Microsoft Office packages (Outlook, Word, and Excel)
•IMaPs (APS Accreditation)

Key Skills & Competencies

•Experience of document management and diary co-ordination
•Knowledge of the housing sector would be an advantage
•Experience of delivering advice and complex information often in challenging situations
•Ability to manage expectations and act as a gatekeeper
•Knowledge of risk management/assessment frameworks
•Preferable to be a recognised internal or lead auditor qualification
•Experience of health, safety and environmental management systems (e.g. ISO45001, ISO14001)

Behaviours

•Excellent verbal and written communication skills
•Strong interpersonal, influencing and negotiation skills
•Good numerical and analytical skills
•Proven ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously and accurately.
•Proactive approach to solving problems
•Able to work as an effective team member with minimum supervision
•Ability to multitask and anticipate assignments while maintaining meticulous attention to detail
•Demonstrates resilience in pressured and stressful situations
•Ability to deal with sensitive information, maintaining discretion and confidentiality
•Ability to create an environment of trust, fairness and openness.
•Ability to lead and motivate a team.
•Able to work with a high degree of autonomy and flexibility.
•Committed to continuing personal and professional development.

Why Choose Us

• Contributory pension scheme 4% to 10% matched contributions
• Hybrid working
• Free onsite car parking
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
• Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
• Extensive annual Staff Wellbeing programme
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
• Annual flu vaccinations
• Access to an extensive range of corporate discounts on shopping, travel & days out
• Social events, including lunchtime walking, rounders, festive Fridays
• Travel loan

Our Values

Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.

Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.

We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:

Equal Opportunities Statement

TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.

We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.

Apply

Internal Applications

Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.

For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.

Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.

If you have any questions, or require further clarification, please speak to HR.

External Applications

Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.

Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer.

Key dates

Applications Close:

Monday, 21 July 2025

Interview Date:

Friday, 1 August 2025