Heat Networks and Energy Administrator

We’re looking for a proactive and organised Heat Networks and Energy Administrator to join our Utilities team. In this role, you’ll be the central point of contact for all utility-related matters across our growing energy portfolio. You’ll help manage supplier contracts, maintain accurate asset records, support billing processes, and resolve customer queries. With the introduction of OFGEM regulations and the expansion of our housing stock, this is a key role in ensuring our energy services are efficient, compliant, and customer focused.

What you’ll do

As a Heat Networks and Energy Administrator, you’ll support the Utilities Manager in delivering accurate billing and managing utility data across our portfolio. You’ll help create and maintain a central database of suppliers, monitor meter performance, and assist in transitioning manual meters to automated systems. You’ll work with internal teams and external partners to resolve issues, improve processes, and ensure residents receive excellent service. You’ll also contribute to sustainability initiatives, support project delivery, and help manage water billing and meter operator services. You'll be required to attend the office a minimum of 2 days per week.

What you’ll need

• Knowledge of utility management and energy efficiency in buildings.
• Strong organisational and data analysis skills, with experience using MS Office (Word, Excel, Outlook).
• Ability to communicate technical information clearly to non-specialists.
• Experience working on projects and managing customer complaints.
• A positive, proactive approach to learning and problem-solving.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays
• two additional paid volunteering days each year
• flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

If you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk

Interviews will be taking place Monday 15th December

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.