Highways Delivery Permit Officer

Job Introduction

Highways Delivery Permit Officer

At Northumberland County Council, we are committed to keeping our communities moving safely and efficiently. We are looking for a Highways Delivery Permit Officer to join our Highways team and play a key role in coordinating street works activity across the county.

This is an exciting opportunity to be at the heart of delivering vital infrastructure works – balancing the needs of contractors, stakeholders and the travelling public to minimise disruption and keep Northumberland connected.

About the role

As a Highways Delivery Permit Officer, you will:

• Coordinate and process street works permit applications in line with legislation and council policy
• Work closely with internal teams, contractors and external partners to ensure efficient delivery
• Input, analyse and manage data within specialist Streetworks systems
• Support the delivery of traffic management arrangements, including road closures and temporary orders
• Attend coordination meetings and site visits where required
• Respond to enquiries and complaints, providing clear advice and guidance

This is a fast-paced and varied role requiring strong organisational skills, attention to detail, and the ability to manage competing priorities.

We’re looking for someone who is:

• Experienced in Streetworks permitting, highways operations or traffic management
• Knowledgeable in relevant legislation such as the Traffic Management Act 2004 and NRSWA 1991
• Highly organised with strong problem-solving and decision-making skills
• Confident working with data and IT systems (including specialist Streetworks systems)
• An effective communicator with the ability to build strong relationships across teams and stakeholders
• Able to manage their own workload and work independently

A full UK driving licence and flexibility to attend site visits is essential.

Why join us?

This is a chance to play a pivotal role in shaping the future of public services in Northumberland, delivering meaningful outcomes, driving innovation, and ensuring long‑term sustainability for the organisation and the communities it serves.

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930