Homelessness Intervention & Prevention Officer

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In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.

Homelessness Intervention & Prevention Officer

Post No: TBC

Salary: Starting from £37,280 to £41,771 p.a.

Grade: Grade 6

Hours: 37 hours per week

Place of work: Worthing Town Hall

Closing date: 27th August 2025

Interviews: TBC

Are you a highly motivated and experienced housing professional with a passion for making a real difference in people's lives? Adur & Worthing Councils are seeking a dedicated Homelessness Intervention and Prevention Officer to join our Housing Needs team.

This is a crucial role where you will support households at risk of or experiencing homelessness, working collaboratively with a wide range of partners to find innovative and lasting solutions. You will be instrumental in preventing homelessness and ensuring individuals and families secure sustainable accommodation.

We provide tailored training to develop your skills, whether you're new to the role or an experienced professional.

About the role:

You will manage a varied caseload of homelessness cases, undertaking holistic assessments, developing personalised housing plans, and making robust decisions under statutory housing legislation. You will provide complex legal and housing advice, support households in temporary accommodation, and maintain accurate records. A detailed knowledge of housing and homelessness legislation, welfare benefits, and best practice in prevention is essential.

What we're looking for – your behaviours will be key:

We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who:

• Listens actively and truly understands the needs of our customers and partners.
• Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.
• Says what they think and does what they say, demonstrating honesty and openness in all interactions.
• Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.
• Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.
• Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.
• Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.
• Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.
• Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.
• Reaches sound judgements through careful and systematic evaluation of facts.

If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply.

At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your cover letter.

As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:

• Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement
• Local Government Pension
• Training & development
• Occupational Health
• Employee Assistance Programme (EAP)
• Employee resource groups/networks
• Buddy Support Programme
• Flexible working options

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.