Homeownership Property Manager

As our Homeownership Property Manager, you’ll play a key role in supporting Freeholders, Leaseholders and Shared Owners across your area. You’ll work closely with Neighbourhood teams and stakeholders to deliver a seamless, resident focused service. You’ll also build strong relationships with managing agents to ensure value for money and excellent service delivery for the communities we support.

What You’ll Be Doing

In this role, you’ll become the trusted expert for our homeowners, stepping into complex situations with confidence and clarity. You’ll build strong working relationships with residents, Managing Agents and colleagues, uncovering the root of issues and driving solutions that genuinely improve people’s homes and experiences. From leading vital conversations about major works to ensuring budgets and services offer real value, you’ll shape a responsive, high quality homeowner service where residents feel supported, listened to and empowered every step of the way.

What Makes You Great for This Role

• You bring extensive experience in homeownership, along with the confidence to upskill and support others.
• You’re skilled at identifying root causes and working collaboratively with colleagues and residents to resolve issues.
• You have experience leading complex resident meetings with a calm, resident‑centred approach.
• You offer strong negotiation skills and have a proven track record of working effectively with Managing Agents.
• You have solid experience of service charges, financial systems and accounting, ensuring transparency and value for money.
• You’re confident interpreting leases and applying relevant legislation to support fair and informed decision‑making.
• You communicate clearly and effectively, making complex matters easy for residents and colleagues to understand.

Qualifications

TPI, ARMA or RICS qualification, or willingness to undertake one

This is a hybrid role, working a minimum of 2 days a week at our Westminster Bridge Road office.

Please note this is a fixed term contract ending 31st May 2027.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays
• two additional paid volunteering days each year
• flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• up to 10% pension contribution

Please read before applying:

• You must have the right to work in the UK; we are unable to provide visa sponsorship.
• We reserve the right to close this advert early if we receive a high volume of suitable applications.
• Ability to work flexibly to meet the needs of our homeowners. Occasional weekend or evening work may be required.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Interviews will be taking place in person at Westminster Bridge Road between Monday 30th March and Friday 3rd April.

If you have any questions about this role, please email Talent Specialist, Tanisha at tanisha.johnson@peabody.org.uk