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Housing Accommodation Support Officer

Housing Accommodation Support Officer

Portsmouth City Council
locationUnited Kingdom
remoteOn-Site
ExpiresExpires: Expiring in less than 4 weeks
Housing
Full time
£26,473 - £28,239 per year
    • Day to day you will provide a vital role in administrative support to the Housing Needs, Advice & Support team.
    • You will be involved in paying invoices, updating systems and spreadsheets.
    • Your role will include arranging emergency housing for homeless families with a variety of temporary accommodation providers. You will assist in ensuring the best use of available resources and help to monitor costs and complete Housing Benefit applications.
    • You will be required to undertake other admin duties as and when needed to support all our various temporary accommodation types.
    • This is a full-time role which will be based in Housing Needs, Advice & Support in the Civic Offices, Guildhall Square, Portsmouth.


    Skills:

    • General office experience and an understanding of working ideally within a busy front-line service
    • Good written and verbal communication skills and have an attention to detail
    • Relevant experience and knowledge of working within a temporary accommodation service setting
    • The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
    • Good level of IT skills including use of Microsoft Office applications including Word and Excel.
    • Works proactively and is able to remain motivated, working on their own initiative and organising their workload to meet deadlines
    • Good interpersonal and team working skills
    • Good standard of numeracy and literacy as you will be dealing with invoices and correspondence.

    Salary range

    • £26,473 - £28,239 per year