Housing Advice Officer

We are recruiting 2 Housing Advice Officers at Caerphilly County Borough Council.

Working hours: 37 Hours
Contract Type: Full Time, Fixed Term until 31st March 2028
Location: Ty Penallta

Team: Housing Solutions - Housing Advice Centre

This position offers an excellent opportunity to become part of our team and provide support across the organisation.

We pay an attractive salary of £31,537- £34,434 and offer access to training and development opportunities.

An opportunity has arisen to join the Housing Solutions Team as a Housing Advice Officer , we ae looking for someone who is resilient , solutions focused and who thrives in a busy environment . You will need to have experience of working in a housing or relevant field and be able to demonstrate effective management of case loads and work with people with complex support needs.

The role includes assessing housing needs and to provide a flexible, responsive and comprehensive housing advice service to persons in housing need, with an emphasis on the prevention of homelessness. You will also Contribute towards meeting the aims and objectives of the Council’s homelessness strategy and help to further develop the policies and procedures of the service in accordance with statutory requirements.

For the role, we ask that you have:

• Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales. For example HNC in Housing.
• Proven experience of working in a busy office environment involving direct contact with the public.
• An appreciation of health and safety and risk management in relation to lone working.
  
  

We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list.

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sadie O`Conner on 01443 873552 or email oconns@caerphilly.gov.uk

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk for further information.