Housing Allocations Officer

• Housing_Allocations_Officer_JD_April_2025

About The Role

This an exciting opportunity to join Runnymede Borough Council as we continue our positive work in the Housing Solutions Service on a 10 month fixed term basis. As the Housing Allocations Officer, you will:

• Assess housing register applications in line with the Council’s Housing Allocations Scheme
• Make decisions on applications and notify the applicant in writing
• Advertise available accommodation on the Council’s choice-based lettings scheme
• Allocate and nominate applicants for suitable offers of accommodation in line with the Council’s Housing Allocations Scheme
• Accompany applicants on viewings of offers of Council owned accommodation
• Carry out home visits
• Liaise with other Council departments to ensure applications are correctly verified
• Draft written materials such as standard letter and email templates, checklist forms and information offered to the public in paper or electronic format.
• Provide a full housing solutions service, offering advice and assistance as part of the wider Housing Solutions Team

Benefits

• Hybrid working 3 days in the office, 2 days working from home
• Flexible working and Flexi-leave
• 28 Days annual leave, plus 8 days bank holidays and 1 free gratis day at Christmas
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years’ service/ Dental after 3 years' service
• Employee Assistance Programme (EAP)
• Mileage allowance

About You

We are looking for a capable and motivated individual to join our team who can provide excellent customer service to support us in continuing to deliver a first-class housing service. We are looking for exceptional candidates with a range of skills including:

• The ability to communicate well both verbally and in writing
• Being innovative and driven to deliver excellent customer service
• Being a strong team player
• Having good organisational skills and ability to prioritise workload
• Having a keen eye for detail

Interview date: Wednesday 03 September 2025

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

All applications are handled in compliance with our privacy policy