Housing Management Officer
Join our team and play a vital role in supporting residents living in Durham County Council Housing. Working with vulnerable individuals and households, you'll provide high-quality tenancy management and practical support to help tenants maintain stable, successful homes and improve their independence.
This is a rewarding opportunity to make a real difference in people's lives while delivering an excellent housing management service that supports thriving communities.
WHAT IS INVOLVED?
You will be responsible for providing day to day delivery of the housing management services to tenants that require this service living in Durham County Council Housing.
This will include working with vulnerable people to ensure successful tenancies. You will provide a high standard of comprehensive tenancy management to assist those living in Durham County Council Housing.
Please note that this post is not open to job share.
We encourage you to contact Elaine Todd, Housing Team Leader via email at Elaine.Todd@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should be qualified to NVQ Level 3 or equivalent.
You will have knowledge of current housing legislation and have experience of supporting people in tenancies.
Please refer to the attached person specification for the full criteria.
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought - inclusive of a check of the Children’s Barred List and Adults Barred List, due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation - and will confirm whether an individual is barred from working with children, adults, or both.
INTERVIEWS
Interviews will be held w/c 7th December 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentREG@durham.gov.uk
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagram
Like us on Facebook
Visit our website
This is a rewarding opportunity to make a real difference in people's lives while delivering an excellent housing management service that supports thriving communities.
WHAT IS INVOLVED?
You will be responsible for providing day to day delivery of the housing management services to tenants that require this service living in Durham County Council Housing.
This will include working with vulnerable people to ensure successful tenancies. You will provide a high standard of comprehensive tenancy management to assist those living in Durham County Council Housing.
Please note that this post is not open to job share.
We encourage you to contact Elaine Todd, Housing Team Leader via email at Elaine.Todd@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should be qualified to NVQ Level 3 or equivalent.
You will have knowledge of current housing legislation and have experience of supporting people in tenancies.
Please refer to the attached person specification for the full criteria.
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought - inclusive of a check of the Children’s Barred List and Adults Barred List, due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation - and will confirm whether an individual is barred from working with children, adults, or both.
INTERVIEWS
Interviews will be held w/c 7th December 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentREG@durham.gov.uk
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagram
Like us on Facebook
Visit our website
Attachments
Salary range
- £31,015 - £34,811 per year