Housing Management Officer

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Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Housing Management Officer

Hastings Borough Council

Salary: £29,540 to £37,280 per annum

Grade: Career Grade 7-6

Contract: Temporary, fixed-term (12 months), Full Time (37 hours per week)

Location: Hastings, East Sussex

We’re looking for an experienced, proactive and motivated Housing Management Officer to join our fast‑paced Property Services Team. You’ll be working as part of a friendly and welcoming team, in a dynamic environment which can be both challenging and rewarding. You’ll play a key role in managing our temporary accommodation, supporting residents, and ensuring properties are safe, well‑maintained, and compliant.

What you’ll do

• Manage a portfolio of properties and tenancies
• Support the Income Recovery team to address rent arrears
• Manage ASB and other tenancy management issues
• Carry out property inspections and ensure Health & Safety compliance
• Raise safeguarding concerns appropriately where risks or vulnerabilities are identified
• Coordinate repairs and manage voids efficiently
• Provide tenancy support to help residents sustain their placements
• Work closely with contractors, services, and partners

What we’re looking for

• Experience in housing management, property management, or similar (essential)
• Knowledge of housing legislation and Health & Safety (desirable)
• Confidence dealing with ASB, and other tenancy management issues, and navigating challenging situations
• Strong communication and problem‑solving skills
• Good organisation and record‑keeping
• Ability to work independently across a busy caseload
• Driving licence (essential)

Why join us?

We offer a range of benefits designed to support your wellbeing, work–life balance, and professional development, including:

• Flexitime
• Hybrid working options
• Employee Assistance Programme (EAP)
• 27–37 days annual leave (including bank holidays, depending on length of service)
• Local Government Pension Scheme (LGPS)
• Cycle‑to‑Work scheme
• Discounted staff parking
• Additional special leave policies (e.g., compassionate/bereavement)
• Enhanced family‑friendly policies, including enhanced maternity leave, enhanced paternity leave, adoption leave, and shared parental leave
• Training, development & career progression – including opportunities to gain a recognised qualification through the Chartered Institute of Housing (CIH)

Apply now

If you’re committed to delivering excellent housing services and want a role where you can make a real difference in your community, we’d love to hear from you.
Full details are available in the Job Description and Person Specification.

Closing date: 9th April 2026