Housing Needs Manager

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Please apply online via the link provided.

Please note, we do not accept CVs, an online application form must be submitted.

Make a Real Difference in Your Community!

Are you passionate about preventing homelessness and ensuring everyone has access to safe, secure housing?

Pendle Borough Council is seeking a dynamic and experienced Housing Needs Manager to lead our dedicated team in delivering innovative, person-centred housing solutions. This is a pivotal role in shaping the future of housing support across our borough.

Key Responsibilities

• Lead and manage the Housing Needs team, ensuring effective delivery of homelessness prevention, housing advice, and temporary accommodation services.
• Develop and implement strategic plans to reduce homelessness and improve housing outcomes.
• Ensure compliance with statutory duties under the Homelessness Reduction Act and other relevant legislation.
• Build strong partnerships with internal departments, housing providers, and voluntary sector organisations.
• Monitor performance, manage budgets, and drive service improvements.
• Champion a culture of customer focus, innovation, and continuous improvement.

We’re looking for someone who has:

• Proven experience in housing options, homelessness prevention, or related services.
• Strong leadership and team management skills.
• In-depth knowledge of housing legislation and policy.
• Excellent communication, negotiation, and stakeholder engagement abilities.
• A strategic mindset with a commitment to delivering positive outcomes for residents.

Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.

We offer:

• Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours
• Up to 31 days annual leave
• Flexible contracts require 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire

Our Benefits include:

• Local Government Pension Scheme.
• Option to buy extra annual leave.
• Cycle to Work, home tech, and car salary sacrifice schemes.
• Discounts at major retailers via the Vivup programme.

We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age