Housing Needs Manager

Make a real impact in your community. Build for the future.

Are you an enthusiastic and talented professional looking for a new challenge? Do you thrive in dynamic environments and love solving problems? If so, we have the perfect opportunity for you!

We are currently hiring a Housing Needs Manager. You will help to provide an effective and proactive homeless prevention and allocation service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs.

About the role

This is an exciting time to join us where no two days are the same. Working across our housing and corporate property portfolio, you’ll have a varied and rewarding role, including:

• Providing operational direction and leadership for the delivery of the Housing Needs service, delivering exemplary services in compliance with relevant regulation and legislation.
• Being an effective member of the Housing Leadership Team, working collaboratively with the Head of Housing, Landlord Services Manager, Councillors, and colleagues on all matters of service delivery.
• Developing and driving a performance culture with a focus on continuous improvement, accountability, and personal responsibility.
• Ensuring compliance across the Regulator of Social Housing Consumer Standards and all statutory homelessness functions
• Leading, managing, and motivating teams to achieve excellence in all activities.

Who we’re looking for:

We would love to hear from you if you have:

• A degree; or comparable/equivalent qualifications or experience
• A Housing qualification and/or proven experience
• Significant and recent housing needs experience at management level including staff management.
• Delivered continuous improvement in housing services.
• A history of successful budget and performance management.

Desirable

• Evidence of continuous professional development

What we offer

The salary will be up to £67,714. Progression within the top of the pay range will be dependent on the level of experience of the candidate and how well they meet the criteria from the person specification.

When you join us your expertise/skills/experience will be valued, and your career development will be our priority.

We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.

We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.

In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (requiring presence in the office for a minimum of two days a week), flexitime, payment of a relevant professional subscription and access to a discounted health scheme.

Please visit our website for more information about working for us www.tandridge.gov.uk/jobs.

Diversity statement

At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.

We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.

Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Want to know more?

If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.

If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Jane Rochelle, Head of Housing, jrochelle@tandridge.gov.uk or telephone 07966 392070.

Ready to lead the way in building safety and sustainability?

Apply now and help us deliver homes and spaces our residents can be proud of.

Local Government Reorganisation

Surrey is part of the government’s plans for local government reorganisation. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services.

Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services.

When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc.