Housing Officer
Please apply via CV. Please send this to - alethea.dougall@wykehousing.com
About the Role:
Wyke Estate Tenant Management Co-operative (Wyke TMC) is looking for a dynamic, ambitious Housing Officer to deliver high quality Housing Management Services on the Wyke Estate in East London.
The team consists of a TMO Manager, Housing Officer, Finance Officer and Housing Assistant.
The team is responsible for:
- Tenancy and estate management
- Income collection
- Investigating nuisance and anti-social behaviour
- Resident engagement
- Delivering excellent customer care
We are seeking an experienced neighbourhood Housing Officer to deliver an integrated housing service to tenants and leaseholders.
You will work closely with the local authority to achieve sustainable tenancies and community as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across the estate and ensure that Wyke TMC fulfils its legal and contractual obligations to tenants and leaseholders.
Your duties will include providing a customer focused, proactive, comprehensive and high-quality housing management service, including lettings, rent collection and arrears recovery, dealing with low level ASB, tenancy audits and estate inspections.
Successful candidates will be asked to complete an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at:
www.homeoffice.gov.uk/agencies-public-bodies/dbs
Please apply via CV - without any AI assistance. Please send this to - alethea.dougall@wykehousing.com
Salary range
- £39,000 per year