Housing Options Advisor

Job Advert Title

Housing Options Advisor – Full Time (permanent)

Who are you looking for?

We are looking for a highly motivated and committed Housing Options Advisor to join our very busy Housing Needs Service.

You must have highly effective interpersonal skills, the ability to communicate effectively at all levels & personal resilience to working with challenging people.

To be successful in this post you will need to be highly organised, able to work within strict deadlines and have good IT skills.

What will be expected from me?

You will deliver housing options advice and support to some of the districts most vulnerable & excluded households. You will need good knowledge of the housing options available within the district, homelessness legislation and have a good working knowledge of effective assessment techniques

What I might be doing?

• To interview homeless applicants and gather relevant information regarding their homelessness
• To ensure that all homeless applicants have had their circumstances fully assessed
• To make relevant third-party enquiries and obtain information to help establish details of the case.
• To manage a case load ensuring that appropriate work is undertaken to prevent homelessness and to help move on from temporary accommodation.
• To provide homeless applicants with a full appraisal of their situation providing realistic and assertive but sensitive housing options advice
• To complete Personal Housing Plans to identify the actions needed to help resolve homelessness

Essential requirements:

• Level 3 qualifications (National Qualifications Framework in the UK) or able to demonstrate significant relevant experience.
• Good knowledge of Homeless legislation, guidance and good practice
• Good knowledge of accommodation options and services for homeless and vulnerable people within the district.

What can I expect?

• This is a Full-Time post of 37 hours per week.
• 25 days of Holidays plus 8 Bank Holidays.
• Support and ongoing training.
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard)
• The Local Government Pension Scheme (LGPS)
• Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.
• Based in the centre of Wakefield, this role involves a mixture of home and office working at present.

Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.

Name: Helen Smith

Tel: 01924 304378

E-mail: hesmith@wakefield.gov.uk

Join us and make a real impact in the community. Apply today to become a valued member of our team!

Safeguarding

Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.

DBS (Disclosure & Barring Service)

The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.

Probation

In accordance with the Council Probation Procedure, this post is subject to a 6-month Probationary Period.

Fluency Duty

To comply with Part 7 of the Immigration Act 2016 (Fluency Duty), public facing roles will be subject to the Fluency Duty.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

Why Wakefield

To find out more about the benefits of working at Wakefield Council, click here.