Housing Options Officer

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Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Housing Options Officer

Career Grade 8–6

Full Time – 37 Hours per week

Indefinite Contract

We are offering an exciting opportunity to join the Housing Services team as a Housing Options Officer.

The Role

This post is central to our work in preventing homelessness and supporting residents to access appropriate housing. You’ll provide tailored advice, carry out assessments, and work closely with landlords, partners, and other colleagues to deliver effective housing solutions.

Key aspects include:

• Offering accurate housing advice in line with legislation and council policy.
• Managing a varied caseload and maintaining high-quality case records.
• Taking homelessness applications and making timely, lawful decisions.
• Contributing to service improvements and team objectives.

This is a primarily office-based role at Muriel Matters House, with the opportunity to work from home up to one day a week following successful completion of probation.

About You

We are looking for:

• Experience in a housing-related support or advice role.
• Knowledge of housing and homelessness legislation.
• Strong communication, IT, and case management skills.
• The ability to work flexibly in a busy team environment.

A commitment to continuous learning and development is essential. This is a great opportunity to broaden your knowledge and progress your career within Housing Services.

For more information on the role please see the attached job description & person specification.

How to Apply

If you’re interested in applying, please complete the application process via the link below.

Closing date: 6th September 2025 @ 12:00pm

This role reports to the Housing Options Team Leaders.