Housing Solutions Officer
Why Southwark?
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
What You'll Be Doing
As a Housing Solutions Officer, you will provide comprehensive housing advice and support to individuals and families, helping to prevent or relieve homelessness wherever possible. You will:
- Assess and determine homelessness applications under the Housing Act 1996 and Homelessness Reduction Act 2017.
- Develop and maintain Personalised Housing Plans tailored to residents’ needs.
- Work with internal teams, landlords, and external partners to secure safe and sustainable housing solutions.
- Support the Council’s goal of reducing reliance on temporary accommodation by exploring all available options.
- Provide clear, accurate, and empathetic advice to some of our most vulnerable residents.
What We're Looking For
About you
We’re looking for someone with:
- A strong understanding of housing legislation, homelessness law, and tenancy rights.
- Experience of delivering advice and casework services in a housing or similar context.
- Excellent communication and advocacy skills to support residents in often challenging situations.
Additional Information
Recruitment Timeline
- Closing date: 01.03.26
- Interview: 12.03.26
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.
Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care.
- If you consider yourself to be disabled or if you have a long-term health condition.
Benefits
Working for Southwark Council – Southwark
Attachments
Salary range
- £45,852 - £53,319 per year