Housing Support Officer

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Job title: Housing Support Officer

Fixed term contract: Full time, 37 hours per week, on-site.

Salary: Band D £28,580 - £30,768

Location: Brentwood Borough Council

Department: Housing

Closing date: 18/01/2026

About the role:

 Brentwood Borough Council has an exciting opportunity for the recruitment of a Housing Support Officer. The successful applicant will support the most vulnerable residents in the borough from assessing their eligibility for Independent Living Accommodation (formerly known as sheltered accommodation), reporting repairs within communal areas, compliance checks on telecare equipment, completing forms and where necessary, safeguarding referrals.  

You will have experience of work with vulnerable people, good IT skills and have worked in a customer focused environment previously. This role is fast paced and will vary from day to day with a variety of tasks being required which will assist your colleagues in the wider Housing Estates Team.   

The successful applicant will:  

• Have proven administrative experience required especially dealing with Microsoft Excel, word and outlook.  

• Be able to work closely in a team environment, left to self-manage their working day to meet output levels. 

• Demonstrable evidence of working in a customer service/focussed environment 

• Demonstratable evidence of working with vulnerable people of all ages 

• Have good prioritisation and attention to detail  

• Have ‘pride’ in your work and ambition to want to deliver our service to high standards  

• Have a positive attitude when dealing with Customers   

For an informal discussion please contact Raigan Barnes on 01277 312 500. 

If you are ready to help shape the future of local government in Essex and thrive in a collaborative, ambitious environment, we want to hear from you!

Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.