Housing Support Worker

We are recruiting a Housing Support Worker at Caerphilly County Borough Council.

Working hours: 37 Hours
Contract Type: Full Time, Fixed Term until 30th April 2026
Location: Ty Fesen, Officer Based

Team: Private Sector Housing

This position offers an excellent opportunity to become part of our team and provide support across the organization.

We pay an attractive salary of £27,711 - £30,060 and offer access to training and development opportunities.

An exciting opportunity has arisen for a fixed term period to join our Emergency Housing Team as a support worker , working within one of our family projects.

The postholder will assist the Emergency Housing Manager with the placement of homeless persons referred by the Housing Advice Team and Social Services for interim and / or temporary accommodation and assist with emergency transfers referred by the area housing offices both during and outside of normal office hours.

If you have relevant experience ,are passionate ,committed and would like to join the team in a very rewarding role then we would love to hear from you.

For the role, we ask that you have:

• 5 GCSEs Grades A*-C or equivalent. Or Relevant Level 2 qualification on the Credit and Qualifications Framework.
• Understanding of the Housing (Wales) Act 2014 and the legislation in respect of homelessness
• Experience of supporting various client groups, including vulnerable adults and children in an accommodation setting.
• A flexible approach to working hours, including working on a rota system which will include weekends and bank holidays.
  
  

We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lee Clapham on 02920853901 or email CLAPHL@CAERPHILLY.GOV.UK

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk for further information.

This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.