Housing Support Worker
Our Vacancy
Housing Support Worker
Do you have a passion for helping people with complex needs rebuild their lives?
We’re looking for a Housing Support Worker to join our small, dedicated team in Colchester, Essex, supporting adults who have experienced homelessness and may be facing challenges such as alcohol dependency, substance misuse, or mental ill health.
In this role, you’ll be a key part of someone’s journey to stability, helping them settle into safe accommodation, access the right services, and develop the skills and confidence to live more independently.
Make a Real Difference in People’s Lives
Are you compassionate, committed, and equipped with essential life skills? If so, this could be the role for you. Use your experience and empathy to support people facing homelessness, substance misuse, involvement with the criminal justice system, or mental ill health.
At our specialist homelessness service, we aim to help individuals break the cycle of homelessness by providing not just a roof over their heads, but the emotional and practical support needed for them to regain control of their lives. We believe in being kind, doing the right thing, and celebrating diversity—values that are at the heart of everything we do.
As a Housing Support Worker, your kind and caring nature will be crucial. You’ll work one-on-one with our residents each week, helping them set and achieve their personal goals. Your excellent communication skills will allow you to build strong, professional relationships with vulnerable adults, and your love of new ideas will mean you’re always ready to explore creative ways to enhance their support.
This role involves working as part of a dedicated team that pulls together to provide round-the-clock support, 7 days a week. This role will temporarily require sleep ins at the service each week (no more than two per week).
What We’re Looking For:
- A deep understanding of the housing support needs of vulnerable adults, particularly those with mental health issues.
- A flexible, outcome-focused, and compassionate approach to support, in line with our commitment to doing the right thing for every individual.
- A strong sense of empathy and enthusiasm to work with a complex and diverse client group.
- Excellent literacy, listening, and verbal communication skills.
- Confidence using Microsoft Office (Word, Excel, and email) to document support plans and communication.
- Effective IT skills and the ability to use technology effectively to manage support plans, communication, and reporting.
- A passion for keeping promises, delivering support as agreed, and following through with commitment.
If you’re looking for a role where you can truly make a positive impact, this is it.
Join us in supporting our residents on their journey toward independent living and a brighter future.
Important Information for you!
This role involves working as part of a dedicated team that pulls together to provide round-the-clock support, 7 days a week. This includes early mornings, evenings, weekends and bank holidays (these are non-negotiables).
This role will temporarily require sleep ins at the service each week (no more than two per week).
In your application we will ask you to confirm that you can work the required hours and shifts and ask you to share examples of your experience!
At Peabody, our purpose is to help people flourish. Here just a few of the benefits for you working with us:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
This role will require an Enhanced DBS check.
If you’re ready to make an impact, we’d love to hear from you. we’d love to hear from you. Please apply now and submit an anonymised CV and share a brief statement about why you’re the perfect fit for this role.
If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'Malley@peabody.org.uk
Interviews will be conducted via Teams on the 16 September.
Peabody does not offer visa sponsorship – you must have the right to work in the UK
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Attached documents:
Salary range
- £24,935 per year