Housing Systems Officer
Please apply online via the link provided.
Housing Systems Officer
Full-time (37 hours) – Permanent and Part-time (32 hours) – Permanent C1 - £33,366 - £36,124 per annum
North Kesteven District Council is seeking two experienced and skilled individuals in application support to become a key player within our Housing Systems Team. This pivotal role places you at the core of the Housing and Property department, supporting the delivery of essential IT functions across the Council and Lafford Homes’ housing portfolio of over 4,000 properties.
Job Requirements:
- Experience of practical Applications systems support
- Experience of advance reporting tools (for example Business Object, Power BI, SQL)
- Experience of MS Excel for advanced reporting and data manipulation
- Excellent data input and analysis, experience of providing accurate information
Key Responsibilities:
- Implement new modules, while enhancing and maintaining existing ones within the NEC Housing Application suite, to meet operational delivery
- Supporting system updates, testing functionality and demonstrating system navigation
- Developing procedural guides and producing data reports
- Ensure service continuity, including tasks such as processing Direct Debits, generating rent statements, batch queue management, and delivering year-end processing
- Working with a range of teams, understanding system requirements and deadlines
- Ensure compliance with best business practices (such as BACs regulations), and provide training to system users
Key Attributes:
- Ability to extract, analyse and present information clearly and accurately to deadlines
- Ability to undertake a range of varying tasks and progress projects simultaneously
- Good standard of written and oral communication and effective collaboration skills
- Proficient with MS Office applications suite
- Understanding of social housing landlord operational delivery
You will be required to apply a high level of attention to detail, be conscientious when carrying out this role, to support the delivery of Housing and Property Service at a technical level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to, this could be the role for you. If you would like an informal chat about this post, please call Rik Gray or Hayley Kent-Simpson on 01529 414155.
To complete an application form and further details, please click on the apply link above.
The closing date for all applications is 14th September 2025
The interview date will be 26th September 2025
Applicants will only be called for interview if they have evidenced that they meet the essential criteria above in the advert.
Depending on the needs of your role, we will consider requests for flexible and /or part-time working for whatever reason you should need it. We recognize flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
• Off-site/remote working – working from home or other sites for up to three days per week
• Compressed hours usually full-time hours but over fewer days or shifts
• Staggered hours having different start and finish times •
• Set shift patterns to allow for predictability
Does this job require:
Enhanced DBS Check No
Standard DBS Check No
Basic DBS Check Yes
Driving licence No
A car available for work No
Why join North Kesteven District Council?
Shortlisted for the local government sector’s biggest accolades and recognised for our strength, stability and supportive working environment, North Kesteven District Council is going places.
Successful Partnerships
With a scale of ambition and achievement that belies our size, North Kesteven is widely recognised as an effective, positive, and well-respected partnerthat is future focused in regard to both the communities we serve and the colleagues who work at NKDC collaborating in successful outcomes.
Awards
- Local Authority of the Year finalist in the MJ Awards 2022
- Council of the Year finalist in the LGC Awards 2022
- Chief Executive of the Year finalist in the MJ Awards 2022
- Investors in People Gold Accreditation 2021
- Investors in People – Health and Wellbeing Gold Accreditation 2022
- Active Lincolnshire’s Workplace Wellbeing Award Winner 2021 & 2018
- Colleague motivated by Council wellbeing offer awarded for Active Change and as Active Champion 2021 by Active Lincolnshire
- Campaign of the Year finalist in LGC Awards 2021 for communications partnership work
Commitment to Net Zero
Accelerating bold climate action aspirations, building homes at pace and to highlevels of energy-efficiency, growing capacity and confidence in the local economy, enhancing the local environment, delivering excellent services in ways that customers want them and investing heavily in advancing a District of Flourishing Communities, we draw on the talents of everyone with the team in achieving meaningful progress. With a direct thread linking every colleague’s individual action directly to our overarching vision and purpose, it is as important to us that everyone sees how they contribute to and connect with our climate aspirations, as much as to our overall service delivery plans and personal wellbeing commitments
Your Wellbeing
Your wellbeing is as important to us as it is to you; with an agile working preference to facilitate a positive work-life balance, discounted leisure access, generous healthcare and pension arrangements and a supportive culture that is championed throughout the organisation and recognised by public-sector leaders as a ‘key priority’ for us.
The Benefits
At North Kesteven, we pride ourselves on our benefits package. Colleagues existing benefits cover:
- Local Government Pension Scheme
- Enhanced holiday pay, increasing with time served
- Dedicated counselling services
- Free eye tests and vouchers for glass for DSE use
- A suite of fitness programmes
- Healthcare cash plan
- Cycle to Work Scheme
- Discount schemes
- Hybrid working
We know that we are only as good as the people that make us. We are proud of the many conscientious, committed, dedicated and determined individuals who collectively collaborate in shaping excellent, effective and efficient enhancements in the lives, fortunes and opportunities of our customers and our communities. But we’re short of one person, specific to this role. If you feel it’s you, please let us know how you can contribute and add something more to both what we do and what you do.
To get a sense of what we’re planning over the coming years, see:
To explore what external industry assessors say about us, see:
To share our longer-term 2030 vision, see:
www.n-kesteven.gov.uk/ourcommunitystrategy
To understand our climate approach, see:
www.n-kesteven.gov.uk/climateaction
To be informed on our strong financial position, see the finance plan at:
Salary range
- £33,366 - £36,124 per year