Housing Transactions Officer (P01630)

Housing Transactions Officer
(P01630)

Starting salary £28,426 with potential progression to £34,011 on achieving designated skills and experience

37 hours (hybrid working)

Do you have experience in a customer accounts related environment? If so, this role is for you.

In this key role it will be up to you to provide a proactive, comprehensive and high-quality back-office housing rent transactions service through the management and maintenance of the rent accounts for council tenants of Welwyn Hatfield.You will undertake all aspects of rent accounting for dwelling and garage tenancies in accordance with current audit, accounting and legislative practice and process and manage individual rent accounts carrying out accurate and timely daily, weekly and monthly system processing.

This is a role that has a lot of variety but will be very rewarding enabling you to work closely with internal colleagues always delivering excellent internal customer service.

Welwyn Hatfield Borough Council pride themselves on their commitment to their people – striving to ensure that every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.

What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

You will be working at our office in White Lion Square, Hatfield.

We can offer you a unique and attractive working environment in the heart of Hatfield, flexible working arrangements, Local Government benefits including pension scheme and generous annual leave allowance.

About Us:

Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.

We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be.

We can offer you flexible working arrangements as well as the Local Government benefits including pension scheme and generous annual leave allowance. You can see our full list of employee benefits on our careers site hereMy Rewards – Careers

If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.

Please note that we do not provide visa sponsorship for employment in the UK.

Closing date for applications is 16 October 2025

Remote assessments will be held on 21 October 2025

Interviews will be held on 24 October 2025

Keywords:

Rents, Housing, Transactions, Housing, Customers, Finance, Accounting, Hybrid, Working, Hertfordshire, Welwyn Hatfield Borough Council, local government