Housing Transactions Officer (RP0143)

Housing Transactions Officer
(RP0143)

7.5 hours per week (job share spread over 2 days in the office)

Starting salary £28,426 pro rata with potential progression to £34,011 pro rata on achieving designated skills and experience

In this key role it will be up to you to provide a proactive, comprehensive and high-quality back-office housing rent transactions service through the management and maintenance of the rent accounts for council tenants of Welwyn Hatfield.You will undertake all aspects of rent accounting for dwelling and garage tenancies in accordance with current audit, accounting and legislative practice and process and manageindividualrent accounts carrying out accurate and timely daily, weekly and monthly system processing.

This is a role that has a lot of variety but will be very rewarding enabling you to work closely with internal colleagues always delivering excellent internal customer service.

Welwyn Hatfield Borough Council pride themselves on theircommitmentto their people – striving to ensure that every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.

What the council is really looking for is someone with a true customer focus, anunderstandingof what great customer service involves and acommitmentto delivering outstanding results.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

You will be working at our office in White Lion Square, Hatfield.

We can offer you a unique and attractive working environment in the heart of Hatfield, flexible working arrangements, Local Government benefits including pension scheme and generous annual leave allowance.

If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.

Our Values

Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.

Closing date for applications is 27 August 2025

Assessments will be held on 2 September 2025

Interviews will be held on 9 September 2025