HR Casework and Investigations Officer

• CVP_0534_-_Conditions_of_Service
• CVP_0534_-_Jan24_JD_-_HR_Casework__Investigations_Officer
• CVP_0534_-_Person_Specification_-_HR_Casework__Investigations_Officer_-_JUL_25_FINAL

Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted. To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We’re creating our very first People Strategy, and with a renewed focus on delivering excellent HR services. We’re currently recruiting a HR Casework & Investigations Officer to join our recently expanded HR Casework Team.

In this key role, you’ll manage your own HR casework across a range of areas including:

• Disciplinary and grievance processes
• Absence management
• Policy development and consultation with staff and trade unions
• Service reviews and TUPE transfers

You’ll be part of a collaborative, forward-thinking team, helping to deliver fair, consistent, and people-focused HR practices across the Council.

What We’re Looking For:

We want HR professionals who are -

• Passionate about people and HR best practice
• Confident communicators, able to manage sensitive conversations with professionalism
• Solution-focused, with the ability to balance organisational needs with empathy and fairness

Whether you're experienced in employee relations or looking to take the next step in your HR career, we’d love to hear from you.

Why Join Knowsley?

Our team members say the top reasons to work with us are:

1. A supportive and friendly culture where colleagues genuinely help each other
2. Variety and development – no two days are the same, with lots of opportunities to grow
3. Flexibility – including hybrid working, flexi-time, and autonomy in your work

We also offer:

• An excellent pension and salary sacrifice schemes
• Access to a range of employee discounts
• Strong learning and development pathways
• A welcoming team under new leadership, with the chance to help shape the future of HR at Knowsley

About the Borough:

Knowsley is a proud part of the Liverpool City Region, home to major attractions like Knowsley Safari Park and the Shakespeare North Playhouse, as well as the second-largest business park in the North West. We’re growing fast – in population, diversity, and ambition – and we want a workforce that reflects the communities we serve.

We’re proud of our diversity and actively encourage applications from all backgrounds, particularly from under-represented groups.

If you want to make a real impact and be part of a forward-thinking, inclusive council – we’d love to hear from you.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

If you want to make a real impact and be part of a forward-thinking, inclusive council – we’d love to hear from you.

For more information, contact:

Sue Welsh – 07385 375328 | sue.welsh@knowsley.gov.uk

Michaela Gossington - 07350 400486 | michaela.gossington@knowsley.gov.uk

Apply now – and help us shape the future of HR at Knowsley.

Interview date - 26th February 2026

If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.