HR Data Analyst and System Support

Job Description

Job Title: HR Data Analyst
Salary: £34,638 - £39,309 per annum
Grade: D
Contract Type: Permanent
Working Hours: 37 hours per week

About the Department

The HR Data and Systems Team is responsible for managing and maintaining the organisation’s workforce data and HR systems, ensuring employee information is accurate, up to date and compliant with statutory requirements. As the administrators of Oracle HCM, the team supports the delivery of efficient HR services through the processing of contractual changes, provision of workforce data and reporting, coordination of government returns and management of HR related information requests, including Freedom of Information responses. The team also serves as the first point of contact for employees and managers with HR data and systems queries, while working closely with stakeholders to support system improvements, testing and the implementation of new functionality. Through its expertise in data management and HR systems, the team provides the essential foundation for informed decision-making and effective workforce management across the organisation.

About the Role

Key Responsibilities

- Oracle HCM Data Management

• Maintain and update employee records within Oracle HCM, ensuring accuracy, completeness and compliance with organisational policies.
• Process workforce changes including:
  • New starters
  • Leavers
  • Transfers
  • Secondments
  • Contract variations
  • Position changes
  • Organisational restructures
• Create, amend and manage positions within Oracle HCM in accordance with approved establishment controls.
• Perform data validation and quality assurance checks to ensure data integrity across HR and payroll systems.
• Support system testing and implementation of Oracle HCM enhancements and upgrades where required.
• Ensure all payroll-related employee information is accurately recorded and maintained within payroll cut off dates.
• Process and validate employee changes impacting payroll, ensuring compliance with payroll deadlines.
• Liaise with Payroll teams to resolve data discrepancies and support payroll processing activities.
• Investigate and rectify data issues affecting employee pay, contractual information or reporting.
• Produce scheduled and ad-hoc workforce reports using Oracle HCM and associated reporting tools.
• Analyse workforce data to identify trends, anomalies and key workforce metrics.
• Provide accurate management information relating to:
  • Headcount
  • Establishment
  • Vacancies
  • Turnover
  • Absence
  • Diversity and equality monitoring
  • Recruitment activity
• Develop and maintain reporting dashboards and datasets to support organisational decision-making.

- Payroll Data Administration

- Workforce Reporting and Analysis

- HR Support and Customer Service

• Manage and respond to HR support tickets within agreed service standards.
• Provide guidance and support to managers and employees on HR systems, processes and workforce data queries.
• Investigate and resolve data-related issues raised through HR support channels.
• Escalate complex cases where appropriate and maintain clear records of actions taken.

- Information Governance and FOI Requests

• Support responses to Freedom of Information (FOI), Subject Access Requests (SARs), and other information requests.
• Extract, validate and provide workforce data in line with statutory requirements and organisational policies.
• Ensure compliance with UK GDPR, Data Protection legislation and confidentiality requirements when handling employee information.

What We’re Looking For

We’re looking for someone who has:

• At least 2 years' experience of working in a similar role within a Human Resources department.
• A keen eye for detail and demonstratable accurate data input skills
• Hands on experience with HR systems (Preferably Oracle HCM)
• Proven ability to adapt to change

DBS Check: Not applicable for this role

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 22nd October 2026

Closing Date (Internal & External): 8th November 2026

Interview Date: TBC

Additional Information

If you have any questions about the role or interview process, please contact:

Jo Mistry - Data and Systems Manager - Jomistry@thurrock.gov.uk

To view the Job Profile and Person Specification, please follow the link below:

Download Job Profile (PDF Document)

If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council