Information Management Specialist

Job summary

Across government, the effective management of information is fundamental to transparency, accountability and good decision-making. As organisations generate increasing volumes of data and content, the ability to manage information throughout its lifecycle—ensuring it is secure, accessible and compliant—has become a critical capability. At Ofgem, strong information management underpins regulatory effectiveness, supports legal obligations and ensures that information can be trusted and used to deliver better outcomes.

Ofgem plays a vital role in protecting energy consumers and supporting the UK’s transition to a more secure, fair and sustainable energy system. As the organisation continues to evolve, maintaining high standards of information and records management is essential to ensuring compliance with legislation, safeguarding information assets and enabling effective collaboration. Working within the newly formed Data, AI & Information Governance team, in Digital Data & AI, this role contributes directly to ensuring Ofgem meets its statutory and regulatory responsibilities.

As an Information Management Specialist, you will play a key role in strengthening Ofgem’s information and records management framework. You will support the development and maintenance of policies, processes and standards that underpin information governance, while providing practical advice and guidance to colleagues across the organisation on information handling, records management and lifecycle requirements.

This is a role with meaningful organisational impact, combining policy, governance and hands-on delivery. You will work across teams to embed best practice, support compliance with legislation such as the Freedom of Information Act and Data Protection Act, and help ensure that information is well-managed and used appropriately in line with government standards.

Job description

You will be responsible for:

• Providing expert advice and guidance on information and records management, helping colleagues apply best practice and meet organisational and regulatory requirements.
• Supporting the development and maintenance of Ofgem’s information management policies, processes, and guidance to ensure they remain effective and up to date.
• Developing and maintaining retention and disposal schedules for electronic and physical records, throughout their lifecycle.
• Working with teams across the organisation to promote good information management practices and support compliance with corporate policies and relevant legislation.
• Delivering training, guidance and awareness activities to build capability and improve understanding of information and records management responsibilities.
• Conducting information audits and reviews to ensure information assets are appropriately managed, safeguarded, and subject to the correct controls.
• Collaborating with Information Assurance, Digital and Technology colleagues to identify management risks and support appropriate mitigation activities.
• Supporting the procurement, implementation and ongoing management of information systems and services, ensuring implementation management requirements are considered throughout.

We are looking for an experienced information and records management professional with a strong understanding of information governance and lifecycle management within a large or complex organisation. You will have practical experience applying information management policies and processes, alongside a good understanding of relevant legislation, including the Freedom of Information Act and Data Protection legislation.

You will be confident providing advice and guidance to colleagues, supporting teams to meet information management requirements and promoting good practice across the organisation.

Experience within government, the public sector or a regulated environment would be beneficial, particularly where information is managed in line with UK Government standards and guidance. Knowledge of Machinery of Government processes and records management best practice would also be advantageous.

This is an opportunity to play an important role in ensuring Ofgem’s information is managed effectively, securely and compliantly. Working with colleagues across the organisation, you will help support good practices and ensure Ofgem meets its statutory and regulatory obligations.

Person specification

Essential Criteria

• Proven experience in an information and records management role, with responsibility for managing information throughout its lifecycle, including review, retention, disposal, transfer and preservation of records (Lead Criteria).
• Can demonstrate a working knowledge and application of relevant Information and Records Management legislation and codes of practice (Lead Criteria).
• Can demonstrate experience of developing, implementing, maintaining or improving information and records management policies, processes, standards or governance frameworks.
• Proven experience of providing advice, guidance, training or support to colleagues and stakeholders to improve compliance with information and records management requirements.
• Can demonstrate experience of monitoring, assessing or assuring compliance with information and records management requirements, including an understanding of Machinery of Government processes and their impact on the management, transfer, ownership, retention and disposal of information and records.

Desirable Criteria

• Can demonstrate knowledge of the UK government standards for Information and Records Management and experience applying these in a public sector environment.

#LI-DNI

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £35,232, OFGEM contributes £10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Amber Shankland
• Email : amber.shankland@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments

DDSS Role Profile, Information Management Specialist Opens in new window (pdf, 104kB)DDSS Information Management Specialist Candidate Pack (1) Opens in new window (pdf, 750kB)Terms and Conditions Opens in new window (pdf, 335kB)