Intelligence and Analysis Officer

Strategy and Communications

Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities.

The work of the directorate’s teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city.

London Resilience Unit

Working with over 170 organisations the London Resilience Unit delivers and coordinates resilience services across the capital on behalf of the Mayor of London and Local Authorities.

London Resilience supports the work of the London Resilience Partnership in assessing risks, working to reduce the likelihood or impact of those risks and, where risk can’t be eliminated, preparing arrangements to respond, recover and learn from emergencies.

About the role

This exciting opportunity will be based in the Intelligence and Analysis Team and will work with blue light partners and the London Situational Awareness Team will monitor real time events and information feeds to produce high quality intelligence led briefings on unfolding events impacting London.

You will be part of a small team that will work closely with one of London’s leading blue light partners at the centre of their operations capability to provide insight and analysis to key decision makers. This is a unique opportunity to play a crucial role at the centre of London’s day to day management.

A key requirement for this role is good judgement and the ability to identify, process, analyse and comprehend critical elements of information about what is happening and turn this information into actionable intelligence that will shape the response to a critical and major events and incidents.

You will be expected to make judgements on difficult/sensitive issues, with a keen awareness of any wider implications (political/media/etc). You should have excellent customer focus (with a range of internal and external customers/stakeholders), good communications skills and the desire to deliver a lasting impact is essential. Experience of policy, crisis management and or intelligence analysis/operational work is desirable.

Overall, this job offers an excellent combination of initiative, service delivery and policy work covering the full range of London’s city operations. The job will involve weekend working on a rotating basis and qualifies for an unsociable hour’s allowance.

Post holders must be willing to undergo National Security Vetting processes to the level of Security Cleared and to undergo Metropolitan Police Non-Police Personnel Vetting. This process requires the post holder to have been resident in the UK for five years. Individuals will not be expected to hold existing National Security Vetting to apply for this post.

What your day will look like

1. On a rotating basis, work within the office of a blue light partner to produce high-quality situation reports that keeps the pan-London multi-agency partnership updated on emerging risks and incidents.
   
   
2. When not based at the partner organisation, support the London Resilience Unit in its work to produce analytically robust, credible, timely and high-quality reports, both in response to taskings and pro-actively as events dictate.
   
   
3. Identify capabilities and methodologies that could increase the effectiveness of the team.
   
   
4. Conduct duties in accordance with asset, information, and protective security processes as per government policy and information originator’s requirements.
   
   
5. Strive for continuous improvement in GLA’s crisis response capability through up-to-date doctrine, training and exercising and capturing and applying lessons learnt.
   
   
6. Maintain an up-to-date awareness of relevant legislative and national policy changes applicable to the operational functions of the team.
   
   

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• Experience of open-source monitoring and analysis, collection methodologies and the ability to formulate and deliver robust predictive or deductive assessments.
  
  
• Experience of producing high-quality situation reports in a time-sensitive environment, ideally within an emergency response, resilience, political or event management setting.
  
  
• Understanding of current affairs, international relations and developments, and the impact these have on London.
  
  
• Understanding of information management principles and data assurance legislation and their application in the workplace.
  
  
• High-level communication skills, with a successful track record of giving professional advice to decision makers as well as staff at all levels of an organization on complex and sensitive issues.
  
  
• Evidence of success in building and maintaining working relationships and partnerships across professional and operational boundaries within and beyond an organisation.
  
  
• Ability to work on weekends, as part of a rotating pattern with the other members of team.

Behavioural competencies

COMMUNICATING AND INFLUENCING
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 2 indicators of effective performance

• Communicates openly and inclusively with internal and external stakeholders
• Clearly articulates the key points of an argument, both in verbal and written communication
• Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively
• Challenges the views of others in an open and constructive way
• Presents a credible and positive image both internally and externally

RESEARCH AND ANALYSIS
…is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

Level 2 indicators of effective performance

• Proactively seeks new information sources to progress research agendas and address gaps in knowledge
• Grasps limitations of or assumptions behind data sources, disregarding those that lack quality
• Analyses and integrates qualitative and quantitative data to find new insights
• Translates research outcomes into concise, meaningful reports
• Identifies relevant and practical research questions for the future

STAKEHOLDER FOCUS
... is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.

Level 2 indicators of effective performance

• Seeks to understand requirements, gathering extra information when needs are not clear
• Represents the GLA positively by interacting effectively with stakeholders
• Delivers a timely and accurate service
• Understands the differing needs of stakeholders and adapts own service accordingly
• Seeks and uses feedback from a variety of sources to improve the GLA’s service to Londoners

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

How to apply

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

Applications submitted without a Personal Statement will not be considered.

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

We may close this advert early if we receive a high volume of suitable applications.

If you have questions about the role

If you wish to talk to someone about the role, the hiring manager Dan Rossell would be happy to speak to you. Please reach them at daniel.rossell@london.gov.uk

If you have any questions about the recruitment process, contact the glaopdcrecruitment@tfl.gov.uk who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date will be week commencing 27 October 2025 (tbc).

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)

Secondment Opportunity

If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying

• On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;
• successfully completed your probation period and are performing to the required standard for your current role; and
• at least 18 months service with the GLA

If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed.

If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. For further information, please see Secondment Policy and Procedure.

IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment.

If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application

More Support

If you have a disability which makes submitting an online application form difficult, please contact resourcingteam@london.gov.uk.