Intelligence Manager - Senior Field Intelligence Officers

Gangmasters and Labour Abuse Authority

United Kingdom

Hybrid

Political

Full time

£41,000 - £46,500 per year

Job summary

Do you thrive in a challenging environment and actively seek solutions? Do you want to be part of a dedicated and passionate team striving to stop worker exploitation and Modern Slavery? We are currently recruiting an Intelligence Manager to join our Intelligence team. This role is essential in the GLAA’s approach to tackling Modern Slavery (Forced or Compulsory Labour) and Labour Exploitation in order to protect some of the most vulnerable victims in the UK.

About the GLAA

At the Gangmasters and Labour Abuse Authority (GLAA), we provide exceptional service to the public, businesses, and workers in the fight to stop worker exploitation. We are seeking inspiring leaders who can set clear direction, role model exemplary leadership behaviours, and deliver our vital services to our wide range of beneficiaries with a focus on efficiency and excellence. Building a culture of belonging, we are committed to providing an experience that is inclusive, equitable and kind. We prioritise diversity and believe in a culture rooted in collaboration, growth and team cohesion. Everyday, everyone on the team contributes to stopping worker exploitation.

The GLAA is one of the principal investigative law enforcement bodies for labour exploitation in the UK. The GLAA ensures that workers in the UK are treated fairly, properly and are protected from abuse and exploitation. We have three core functions:

Regulation - We regulate businesses that provide workers to the horticulture, agriculture, shellfish gathering and food processing and packaging sector. Our regulatory work includes operating a licencing scheme, undertaking inspections to ensure compliance with that scheme, and taking enforcement action where there are breaches.
Prevention – We work with a broad range of stakeholders locally, nationally, and internationally to help prevent workers from being exploited.
Enforcement - We investigate allegations of worker abuse under the Modern Slavery Act 2015. GLAA Officers conduct civil and criminal investigations and take enforcement action, including prosecutions and court orders to disrupt criminal activity. We also support victims who have been abused, in particular by ensuring they can access specialist help from our partners.

Job description

The primary responsibility of the post holder will be to manage and co-ordinate the day-to-day operational activity of the team of Senior Field Intelligence Officers (SFIOs).

The responsibilities of the post holder will include (but not be limited to) :-

Supporting the ongoing personal and professional development of the team of SFIOs.
Ensuring operational activity undertaken by the SFIOs supports our Control Strategy Priorities and the direction provided by the Tactical Tasking and Coordination Group process
Ensuring operational activity undertaken by the SFIOs maximises opportunities to gather and develop intelligence and makes full use of GLAA intelligence capabilities.
Ensuring that operational activity undertaken by the SFIOs is lawful, necessary, proportionate and justified and is undertaken in accordance with legislative requirements (RIPA, ECHR etc.)
Where necessary, liaise with managers from the National Investigation Team and the Hidden Economy Teams to assist, advise and identify opportunities to use or deploy Intelligence resources in support of investigations.
Maintaining accurate and comprehensive records of activity requested and/or undertaken to ensure compliance with the requirements of RIPA Codes of Practice and any associated oversight regime (e.g. IPCO)
Ensuring that GLAA systems are correctly used to record information and to manage case files.
Conduct First Line management reviews and evaluations of Intelligence Development cases - ensuring the accuracy and quality of data captured and providing advice and direction as required.
Promoting, developing and maintaining effective partnership working with a wide range of law enforcement and other appropriate agencies, ensuring compliance with relevant MOU’s.
Overseeing the delivery of presentations and operational briefings on behalf of the GLAA to external stakeholders and /or to represent the GLAA as and when required.
Developing and maintaining effective working relationships with stakeholders and industry representatives, as required
Ensuring the production of accurate and timely Management Information for inclusion within relevant monthly / quarterly reports.
Undertaking Audits in support of the GLAA Governance Framework
Developing or reviewing Standard Operating Procedures and / or MOUs that relate to your area of business

Where necessary the post holder may, on occasion, be required to provide managerial support and direction to the wider Intelligence Team.

We are currently underrepresented by female, transgender, non binary, ethnic minority and disabled colleagues, and are keen to change this, so welcome applications from all parts of the communities we serve.

Things you need to know

The Government’s plan to Make Work Pay included a commitment to establish a single enforcement body to enforce workers’ rights, including strong powers to inspect workplaces and take action against exploitation. Bringing together state enforcement for workers’ rights will better support businesses who want to comply with the rules, create a strong, recognisable single brand so individuals know where to go for help, and lead to a more effective use of resources and coordinated enforcement action. Bringing state employment enforcement together will create a single executive agency of the Department for Business and Trade known as the Fair Work Agency (FWA). The FWA will bring together the enforcement bodies – HMRC’s National Minimum Wage enforcement function (HMRC NMW), the Employment Agency Standards Inspectorate (EAS), the Gangmasters and Labour Abuse Authority (GLAA) and the Director of Labour Markets (DLME) strategic functions.

This role is part of a transition process and is expected to transfer to The Fair Work Agency (FWA) as part of planned organisational changes. Further details will be provided as appropriate during the recruitment process.

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential and desirable criteria below:

Essential Criteria

Excellent leadership behaviours, setting a positive example, including the ability to drive culture change and improve equality, diversity and inclusion.
Strong communication and influencing skills, with the ability to deal and manage senior stakeholders confidently.
Up to date knowledge and experience of working within the provisions of the National Intelligence Model, RIPA, ECHR and relevant oversight bodies eg. Investigatory Powers Commissioner’s Office, Information Commissioner’s Office, and a track record of developing and effectively implementing Standard Operating Procedures to meet legislative requirements.
Up to date knowledge and experience of intelligence use/development within an enforcement setting, including the use and deployment of surveillance equipment and techniques.
Experience of evaluating the efficiency and effectiveness of intelligence gathering and handling, and successfully implementing continuous improvement measures.
Experience of using risk-based models to prioritise operational activity and optimise use of limited resources.

Desirable Criteria

Experience of managing home based remotely located staff
Accreditation or qualification in intelligence gathering.
Track record of commissioning and joint commissioning of intelligence products with partner agencies

All offers are subject to satisfactory references, DBS, Security Clearance (SC) and Police Vetting (NPPV LEVEL 3).

Licences

Full UK Driving Licence

Benefits

Alongside your salary of £41,000, Gangmasters and Labour Abuse Authority contributes £11,877 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We offer a generous total package to our employees which includes the following:

32.5 days annual leave in addition to 8 public holidays
Flexible public holiday scheme
Choice of pension schemes, including access to the extremely generous Civil Service Pension, which also provides a death in service lump sum payment and a survivor’s pension payment
Annual performance related bonus scheme
Access to employee discounts
Access to a wellbeing portal
Employee assistance programme
Access to mental health first aiders within the organisation
Flexibility for working hours through the Flexitime scheme
Hybrid working available
Enhanced maternity and paternity benefits
Commitment to employee development

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

As part of your application, you will be invited to complete an anonymised CV (including your career history, qualifications and experience), and a Personal Statement (up to 1000 words) which demonstrates how you meet the Essential and Desirable Criteria listed in the person specification.

Application Guidance

Please access the following link for guidance on how to apply and how to complete a personal statement https://www.civil-service-careers.gov.uk/how-to-apply/

Sift Information

At Sift you will be assessed on knowledge, skills and values contained within your application

The Sift will take place during the w/c 02/02/26

Interview Information

At Interview you will be assessed on Behaviours, Technical skills and Strengths.

Interviews will take place at Nottingham during the w/c 23/02/26

Travel expenses will not be reimbursed.

Candidates should be aware that there may be a requirement to attend the GLAA office in Nottingham, where there is a business need to do so. Attendance will be supported by the GLAA Travel & Subsistence Policy.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Salary range

£41,000 - £46,500 per year