INTERNAL - Senior Performance Officer - Best Start Family Hubs and Healthy Babies Programme

Job Introduction

Job Title: Senior Performance Officer – Quality and Assurance (Best Start in Life & Family Hubs)
Salary: £42,839-£47,181 Pay Award Pending
Location: Lincolnshire
Closing Date: 10th July 2026
Interviews: 20th July 2026

Senior Performance Officer – Quality and Assurance

Best Start in Life & Family Hubs

Make a difference in the lives of babies, children and families across Lincolnshire.

We are looking for an experienced and passionate Senior Performance [Programme] Officer – Quality and Assurance to play a leading role in the delivery of Lincolnshire's Best Start Family Hubs and Healthy Babies Programme. This is an exciting opportunity to shape services that support families from pregnancy through the early years, helping ensure every child has the best possible start in life.

Working across Lincolnshire's network of 47 Family Hubs and Children's Centres, you will lead on quality assurance, governance, workforce development, and service improvement. A key focus of the role will be driving the delivery of the Best Start in Life and Healthy Babies minimum expectations, ensuring programme requirements, funded workstreams, and national standards are consistently met and evidenced across the county.

You will coordinate improvement plans, monitor progress against key priorities, facilitate working groups, and support robust governance and reporting arrangements. Working collaboratively with Locality Leads, Children's Centre and Best Start Family Hub teams, Health Visiting, Midwifery, Public Health and a range of partner organisations, you will help create a consistent, high-quality offer for families wherever they access support.

The role will also contribute to workforce development activity across the Family Hub network, ensuring staff and partners have the confidence, knowledge, and skills to have effective conversations with families and connect them to the right services at the right time. Alongside this, you will drive quality assurance processes that promote welcoming, accessible environments, showcase the support available to families, and ensure continuous improvement across all Best Start Family Hubs and Children's Centres.

About You

We are seeking a confident and influential professional with experience in quality assurance, service improvement, performance management, or programme delivery. You will have excellent project management, progress tracking and reporting, communication and partnership-working skills. You will be comfortable holding partners to account, and have a strong understanding of wider services that impact good quality early years, family support, and safeguarding.

Most importantly, you will be passionate about improving outcomes for babies, children, and families, bringing the drive, innovation, and leadership needed to make a lasting impact across Lincolnshire.

Why Join Us?

This is a unique opportunity to help shape the future of Best Start Family Hubs and Healthy Babies services in Lincolnshire. You'll work with a supportive team and a wide range of partners, influencing how services are delivered and making a real difference to children and families across the county.

Join us and help ensure every family has access to the support they need to thrive.

Best Start in Life & Family Hubs

We would welcome secondments with Service/ line manager agreement.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.