Intranet Manager

Job summary

From healthcare to artificial intelligence, energy to national security, we provide legal advice to government departments on nation-changing subjects.

At Government Legal Department we have a vital, single-minded purpose: to help the Government govern well within the rule of law. This is complemented by our exciting vision to be an outstanding legal organisation, committed to the highest standards of service and professionalism and a brilliant place to work where we can all thrive and fulfill our potential.

Our work touches almost every aspect of public life. We are the largest provider of legal services across government, working on high profile matters.

Our respected professionals are involved in everything from regulation and litigation to advice on drafting legislation. They provide expertise to the full range of government departments. We are at the heart of delivering the government’s priorities and our success depends on our people.

GLD is a non-ministerial government department headed by the Treasury Solicitor, our Permanent Secretary, and employs nearly 4000 people, including nearly 3000 legal professionals. We have offices nationwide, in Bristol, Leeds, inner and outer London and Manchester. Our lawyers can also be located within other departments and overseas.

GLD also depends on a range of cross-functional professionals to provide our corporate services. There are nearly 1000 colleagues playing an essential part in helping GLD to achieve its purpose and truly deliver much more than law.

This is an exciting time to join GLD, with cutting edge legal work on global issues and a transformation agenda which is ensuring the Department exemplifies the Modern Civil Service.

To find out more about what we do you can view our introductory film. On our website you can hear from team members, find out how to apply and learn about the benefits of working for GLD. You can also read more about the future vision for GLD in our GLD Strategy 2024 – 2027.

Job description

About the Communications Team

The communications team is part of the Strategy, People and Culture directorate and is responsible for providing professional communications advice and support across the Government Legal Department.

It is an exciting time to be working at GLD. The rule of law is at the heart of the government’s agenda and our people are involved in work to deliver the government’s Plan for Change, right across every mission. The team works closely with the Attorney General’s Office and other law officer departments, including the Crown Prosecution Service and Serious Fraud Office.

The communications team is around 16 strong and critical to the department’s success. In what is GLD’s 10th anniversary year we are increasing our external profile, bolstering the reputation and impact of GLD across the legal profession and beyond.

Our organisational strategy takes us to 2027 and our expert internal communications team is critical to its success. You will work closely with colleagues from across the communications team, as well as content editors across GLD, and GLD’s senior leaders, including the Permanent Secretary and their Executive Team colleagues.

Government Communications

By joining the communications team, you will become a member of Government Communications, a well-established profession of communicators working in government departments, agencies and arm’s-length bodies. You’ll benefit from continuous professional development from our new learning and development curriculum, a network of skilled communicators sharing best practice, mentoring opportunities, and more!

For more information on how becoming a part of the Government Communications profession can support your career and development please visit our careers page.

For our top tips on how to write your application, please take a look at our recruitment top tips for candidates guide.

The Role

We’re looking for an experienced Intranet Manager to join GLD’s Communications Team to help us continue to plan and deliver meaningful, engaging and impactful digital communications. As part of the GLD’s internal communication team you will engage colleagues through our intranet about GLD’s strategic priorities and support organisational and cultural change.

The Intranet Manager sets, co-ordinates and guides the implementation of digital publishing activity, based on user needs, as part of an overarching plan to deliver against agreed priorities to measurable effect.

Through this role we are looking to enhance our internal communications capability and improve how we engage staff with GLD’s priorities.

This is a key role for the organisation, working to the Head of Internal Communications.

As a member of the Government Communication Service (GCS) you will be awarded with fantastic learning and development opportunities. For further information about GCS please visit GCS, Theprofessionalbodyforgovernmentcommunicators(civilservice.gov.uk)

Key responsibilities:

• Coordinate intranet publication, aligned with departmental key messages, strategic priorities and forward planning processes
• Collaborate with internal stakeholders including senior leaders and corporate services colleagues to build strong relationships and provide them with effective intranet publishing advice and service delivery
• Managing intranet content by drafting, commissioning and editing compelling content to support GLD’s strategies, projects and programmes and evaluate activity using the GCS Evaluation Framework
• Manage re-development of the intranet platform to meet user needs, collaborating with multi-disciplinary project team including Digital, Data and Technology colleagues and managing suppliers
• Contribute to GLD’s external communications when required, including by publishing on GOV.UK and appropriate social media platforms

Person specification

Behaviours

Below are details of the Success Profiles that make up this role. Demonstrating all the behaviours listed below is essential at either application and interview, as listed in the application process. You can read more about Success Profiles and how they are used as an assessment method before completing your application.

We'll assess you against these behaviours during the selection process:

• Communicating and influencing
• Working together
• Changing and improving
• Delivering at pace

Key Skills & Experience

Essential – must be demonstrated at application and interview

• Experience working in an intranet publishing role
• Experience of digital content management system(s) for publishing
• Excellent written and oral communication skills
• Experience of publishing to a variety of social media platforms

Technical Skills

Essential – must be demonstrated at application and interview

• Knowledge and understanding of digital content management system(s)
• Knowledge and understanding of SharePoint, including SharePoint Modern

Desirable

• Working knowledge of Adobe Creative Suite
• Working knowledge of Final Cut Pro or equivalent

The desirable criteria will be used when there is a need to distinguish between candidates who are closely tied or the same after the initial consideration of essential criteria, at sift and interview.

Security Clearance Level

All GLD employees must hold BPSS security clearance. If successful for this post you must hold, or be willing and able to obtain, SC level security clearance. You can start your position while getting this clearance level. More information can be found about the vetting and clearance levelsbefore completing your application.

Sponsorship and Visas

There is the possibility that GLD can provide sponsorship for skilled workers, as long as they meet the eligibility criteria set down under current immigration legislation. GLD does not guarantee sponsorshipwill be provided or that an applicant will be successful in gaining a skilled worker visa.

It is the responsibility of the applicant to ensure that they meet the criteria for sponsorship. They also have the responsibility to notify the Resourcing Team that they require Sponsorship at the start of the onboarding process into GLD. This applies to existing civil servants as well as external candidates.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Changing and Improving
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Technical skills test

Benefits

Alongside your salary of £44,831, Government Legal Department contributes £12,987 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Benefits of working for the Civil Service

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Department and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you’ll be entitled to a large range of benefits.

Learning and Development at GLD

GLD has a comprehensive learning and development offer for all employees. We offer a programme of in-person/hybrid and virtual sessions providing learning on profession-specific, soft skills, technical skills, and different topics. We also support colleagues through a range of different professional qualifications.

Cross-Functional Professional

We support all Professions with building their careers and capability aligning with the wider Civil Service offerings for each Profession.

• There are also talent and development opportunities offered throughout the year these include:
• Senior Leaders and Future Leaders Schemes – cross Civil Service accelerated development schemes.
• Beyond Boundaries – cross government development programme designed to help participants develop the knowledge, skills and networks required to build a satisfying and effective career in the Civil Service.
• Mentoring and Coaching – we encourage all colleagues to share their knowledge, capability, and experience.
• Apprenticeships - We have a range of apprenticeships on offer across all professions with the opportunity for all employees to explore a profession specific apprenticeship to support their development in role.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Application

To apply for this post you will need to complete the online application on Civil Service Jobs, searching the reference below. The deadline for this application is Monday 20th April 2026 at 12:00 Midday.

In your application you will be assessed on the following:

• A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. The CV will be scored and assessed on Key Skills & Experience
• Provide a 500-word statement showing how you meet the Technical skills outlined on the person specification page.
• Please upload a portfolio providing examples of your previous work. Please do not reiterate your CV. You must provide examples of your previous work. It is important that your name does not appear on any of the examples and the filename. The work must be condensed into 1 document and uploaded in .doc, .docx or.pdf format, with a maximum file size of 5MB. Do not password protect this document. The portfolio you submit will be used to assess your key skills & experience at sift and interview stages, if you are selected. You must submit your portfolio to progress to the next stage of the recruitment process. Applications will not be progressed without this attachment or if your name is stated in it - your application will be rejected, as you will not have completed the full application process.

Application Errors

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: activecampaigns@governmentlegal.gov.uk . Use the subject line to insert appropriate wording for example – ‘Please re-open my application – 452659 & vacancy closing date 20th April 2026’.

Selection Process

After the closing date, the appointing panel shall assess candidates’ suitability for the role based on evidence provided in their application against the behaviours, experience and technical skills outlined in the person specification.

In the eventuality that there are a high number of applicants successful at sift, GLD may operate a longlist, whereby applicants who have been shortlisted and met the minimum pass mark but are not selected for interview will have their application placed on hold. After the initial interview round candidates on the longlist may be offered an interview, should there still be posts available.

Interview

If you are invited to interview, you will be assessed on your performance in the criteria listed in the Person Specification, behaviour and strength-based questions. These criteria are:

• Communicating and influencing
• Working together
• Changing and improving
• Delivering at pace
• Technical skills
• Key Skills & Experience (Based on your portfolio submission)

You will be asked to perform a Technical skills test at interview assessing the technical skills criteria. Further details will be provided on the day of your interview.

Your interview will take in-person at GLD’s London office.

Offer

The timeline later in this pack indicates the date by which decisions are expected to be made, and all shortlisted candidates will be advised of the outcome as soon as possible thereafter.

All communications regarding your application will be made through Civil Service Jobs.

All candidates will be notified of the outcomes as soon as possible after the interview. Feedback will only be provided if you attend an interview.

We appoint in strict order of merit. If you meet the minimum criteria for this position but are not successful for a post, you will be placed on the reserve list. We may contact you to see if you are interested in a post at the same, or a lower grade, in GLD should one arise.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lindy Stone
• Email : lindy.stone@governmentlegal.gov.uk

Recruitment team

• Email : activecampaigns@governmentlegal.gov.uk

Further information

You have the right to complain if you feel there has been a breach of the Recruitment Principles. If you feel that your application hasn’t been treated in accordance with these Principles and wish to make a complaint, please contact recruitment_feedback@governmentlegal.gov.uk in the first instance. Please title your email as follows: Job Reference Number – Job Title – Recruitment Complaint. Complaints must be submitted in writing within 30 days of the incident or the decision which has caused the complaint. To fully engage with the issues raised GLD require that you submit evidence of your complaint.

Attachments

Intranet Manager Opens in new window (pdf, 594kB)