Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)

Job summary

Lead at the heart of the UK’s fight against international crime. In the Joint International Crime Centre, you will lead high-risk extradition operations, leading teams to locate and bring fugitives to justice. Working with global partners, you will deliver fast-paced, high-impact outcomes in a 24/7 environment to protect the public.

Job description

This is a high-impact leadership opportunity within the JICC, at the centre of the UK’s international law enforcement response. The post holder will lead operational delivery within the National Extradition Unit, ensuring a coordinated, prioritised and effective approach to extradition activity across England and Wales.

The JICC works in close partnership with domestic and international stakeholders, coordinating international cooperation to deliver operational outcomes, support frontline policing, and strengthen the UK’s response to cross-border criminality. Through its specialist capabilities, including INTERPOL, Europol and Prüm, the JICC enables the development of intelligence and the progression of operational activity at pace.

The Directorate comprises several core functions, including:

• The International Liaison Officer (ILO) Network, providing NCA representation and operational reach across more than 130 countries;
• The Joint International Crime Centre (JICC), delivering 24/7 international cooperation services to UK policing and partners;
• Regional Desks, coordinating overseas activity through the ILO network; and
• Enabling Functions, supporting operational delivery and organisational performance.

The National Crime Agency’s (NCA) International Directorate works with global partners to coordinate UK law enforcement activity overseas, supporting the identification, location and return of offenders, gathering and sharing intelligence, and delivering operational outcomes against serious and organised crime (SOC).

Within the Directorate, the Joint International Crime Centre (JICC) provides the UK’s central capability for international law enforcement cooperation. Operating a 24/7 service, the JICC leads and coordinates international enquiries, delivering critical support to UK policing and wider law enforcement through a range of specialist functions, including INTERPOL, Europol, biometrics (Prüm), international advisory services and extradition.

The National Extradition Unit (NEU) sits at the heart of this capability, managing and progressing extradition requests to locate, arrest and bring fugitives to justice. It works in close partnership with UK policing, criminal justice partners and international law enforcement agencies to deliver high-risk, high-impact operational outcomes

Duties and Responsibilities

Leadership - Lead and manage teams to address National and International law enforcement enquiries

Operational Activities - Oversee operational intelligence activity, ensuring that resources are deployed proportionately, ethically and in accordance with legislation and policy.

Performance - Monitor performance and manage, coach and develop staff.

Organisational Improvement - Manage and deliver organisational change across teams, and Identify opportunities for the implementation of new efficiency and technology initiatives

Risk Management - Identify, manage, mitigate and prioritise risk

Collaborative Working - Liaise with and advise partners across UK Policing, wider law enforcement, and international law enforcement to build strong, mutually beneficial relationships to meet the objectives of the NCA

Stakeholder Management - Liaise with and advise key stakeholders and law enforcement partners within the UK and overseas.

Inclusion - Create an inclusive and innovative culture which embraces new ways of working to deliver operational success.

Powers:

In order for the NCA Designating Officer to delegate powers to an NCA officer under the Crime and Courts Act, the agency requires that any officer that requires powers for their role is required to pass the NCA Exams within their probationary period. Upon successful completion of all exams an officer will be designated under section 10 of the Crime and Courts Act 2013 as a person having the following powers:

• the powers and privileges of a constable;
• the powers of an officer of Revenue and Customs;
• the powers of an immigration officer; and
• the powers of a general customs official.

Officers joining the agency will be provided with online access revision material and offered classroom based tutorials to support them taking exams.

Those working in Northern Ireland and Scotland are currently required to successfully complete the NCA Exams as above, Northern or Scottish powers course and the National Investigators Exam (NIE), if not previously passed

Please note, you could be deployed to work on any type of investigation, including child sexual abuse (CSA). By applying for this role, you are confirming that you are willing to undertake CSA roles. The NCA will provide access to occupational health services and those in CSA roles will be required to undergo psychological assessment prior to joining the Agency.

Person specification

Skills, Knowledge and Experience

Knowledge of UK Legislation - Ability to apply relevant legislation and policy within law enforcement, defence and/or national security

Leadership - Guide, influence and motivate teams to meet NCA Objectives

Risk Management - Able to identify, prioritise and manage risk in accordance with legislation, policy and standard operating procedures

Strong Communication skills - Able to carry out briefings, debriefings, tasking and presentations.

Problem Solving - Confident in making recommendations to support the decision making and risk management process, using Agency-proscribed models as appropriate.

Evaluating Intelligence - Understanding of the use of intelligence and evidence by law enforcement agencies. Able to evaluate information to determine its utility and application

Information Management - Understanding of information management (eg collecting, storing, protecting and using data securely) and data integrity issues

Use of Intelligence - Understanding of the use of intelligence and evidence by law enforcement agencies.

Entry Requirements

At the time of application you must be a serving police officer, NCA officer, Home Office Immigration Enforcement Officer, Home Office Border Force Officer or HM Revenue and Customs Officer

Qualifications

PIP2 Supervisor or equivalent experience (please see attached NCA guidance for applicants) Your PIP accreditation must be current/active within the last 3 years.
IMPORTANT - Officers joining with PIP2 Supervisor accreditation are expected to attain PIP2 Manager accreditation whilst in post. Officers joining on a "PIP equivalent" basis are expected to attain PIP2 Manager accreditation following attaining PIP2 Supervisor accreditation whilst in post.

Any applications from candidates not meeting this eligibility criteria will not progress.

Benefits

Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How we will assess you

Your application will be assessed against the following:Technical - this will be assessed by 250 word examples on:

• Operational Delivery: Including your experience of leading concurrent fugitive and arrest investigations across organisational and jurisdictional boundaries, including the supervision, risk management, planning and delivery of activity to locate individuals and coordinate operational responses.

• Understanding of the legislative requirements for supervising serious and complex investigations. This should include, but may not be limited to,knowledge of relevant UK and international legislation and capabilities that govern fugitive and/or complex investigations.

Experience - This will be assessed:

CV

Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.

Details of what is expected within your CV are as follows: All candidates are required to upload an up to-date CV, outlining career history and accreditations (with dates attained) required for this role. Please see the essential criteria within the advert and demonstrate how your experience covers the below points:
- Understanding the requirement for supervising serious and complex investigations and investigators
- An ability to supervise investigations
- An ability to supervise and support investigators

Candidates will need to complete and pass this part of the application form for the rest of your application to be considered.

A panel will assess how well your application demonstrates the requirements outlined above.

Longlist

In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.

- Operational Delivery: Including your experience of leading concurrent fugitive and arrest investigations across organisational and jurisdictional boundaries, including the supervision, risk management, planning and delivery of activity to locate individuals and coordinate operational responses. .

Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.

You will receive an acknowledgement once your application is submitted.

We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.

Scores will be provided but further feedback will not be available at this stage.

For guidance on the application process, visit:
NCA Applying and Onboarding

Assessment 1

The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.

If you are successful you will be invited to the second assessment.

Assessment 2

The format of this assessment will be Experienced Officer Knowledge Check (EOKC) which will be tested on via the details listed below.

.In-person recruitment event

Candidates who pass the sift & interview will then be invited to attend an in-person recruitment event. This will consist of a knowledge check test.

Full details will be given to the successful candidates. Please note the knowledge check test will result in a "Pass" or "Fail".

Success Profiles at Assessment

Behaviours

• Making Effective Decisions

• Delivering at Pace

Technical

• Operational Delivery: Including your experience of leading concurrent fugitive and arrest investigations across organisational and jurisdictional boundaries, including the supervision, risk management, planning and delivery of activity to locate individuals and coordinate operational responses.

• Understanding of the legislative requirements for supervising serious and complex investigations. This should include, but may not be limited to,knowledge of relevant UK and international legislation and capabilities that govern fugitive and/or complex investigations.

• Ability to communicate complex information effectively and persuasively to senior stakeholders and practitioner audiences, including the delivery of training, mentoring of investigators, and promotion of objectives and values.

• Demonstrate your commitment to the improvement of cultural within a team, and how you measure success.

Assessment OutcomeOutcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.

In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

1. Lead criteria (behaviours/technical/experience)
2. If still tied, desirable criteria will be assessed (if advertised)
3. If still tied, application sift scores will be used

Feedback is provided only to those who attend an assessment.You will be subject to vetting and pre-employment checks before appointment.Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. We encourage all candidates to visit the NCA Careers Page for more information.

Eligibility, Pre-Employment Check and Vetting

Please see the NCA T&Cs and Privacy Policy (pdf) for details on how your data is handled. If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted.

Nationality Requirements

This role is broadly open to the following groups:• UK nationals or dual nationals, where one component is British• Nationals of the Republic of Ireland• Nationals of Commonwealth countries who have the right to work in the UK• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre- settled status under the European Union Settlement Scheme (EUSS)• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirementsYou will be required to participate in digital right to work and address checks as part of the recruitment process.

Security and Vetting

People working with government assets must complete baseline personnel security standard checks.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is SC Enhanced. All security clearances will be managed by the NCA.For more information on security vetting please visit: UK Security Vetting guidance for applicants and Demystifying Vetting and see our vetting charter at: The Vetting Charter.

Vetting requirements - SC Enhanced

Prior to commencing the role, you will need to successfully complete SC Enhanced clearance. The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.Failure to meet the residency requirements will result in your security clearance application being rejected.For further information on National Security Vetting checks please visit the following page Demystifying VettingIndividuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.

Occupational Health

Successful candidates will be expected to undertake an occupational health assessment. Depending on the role an in-person medical may be required in either London or Warrington. Unfortunately, travel costs will not be reimbursed.

Things you need to know

Operational Roles

The National Crime Agency is a law enforcement agency and as such we are part of the Criminal Justice System. Therefore if you are going into an operational role we need to be aware if any of our officers have, either before they join us or afterwards, any of the following:

Any criminal conviction (including Court Martial), or caution or fixed penalty notice for disorder or theft;
Any adverse judicial findings;
Any charges or summonses where the proceedings are not complete;
Any misconduct or gross misconduct findings or where proceedings are not complete.

You will be asked to complete a declaration covering the above if offered a role with the NCA.

Each case will be considered on its merits and a positive declaration does not automatically mean that your application will not be progressed. However, should you fail to disclose a relevant matter then your application or employment will be adversely affected. If in doubt, please declare it at this stage.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : NCA Recruitment Team
• Email : central.recruitment@nca.gov.uk

Recruitment team

• Email : central.recruitment@nca.gov.uk

Further information

If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.