Key Stage 4 Administrator

Key Stage 4 Administrator

Responsible to: Head of Key Stage 4 / Head of Upper School

Salary: Grade 4 (Actual salary £22,074)

Hours: 37 hours per week, term time plus INSET days (39 weeks per year)

Location: School-based

Purpose of the Role

The Key Stage 4 Administrator plays a vital role in supporting students, families and staff by providing high-quality administrative and organisational support to the Key Stage 4 team.

The successful candidate will be the first point of contact for many student, parent and external agency enquiries and will contribute to ensuring that students receive effective pastoral and academic support throughout their Key Stage 4 journey. The role requires excellent organisational skills, attention to detail and the ability to build positive relationships with students, parents and colleagues.

Main Responsibilities

Administrative Support

• Provide comprehensive administrative support to the Key Stage 4 pastoral and leadership team.
• Produce correspondence, letters and other documentation as required.
• Maintain accurate student records and ensure information is updated promptly on school systems.
• Support the administration of behaviour, attendance, rewards and intervention processes.

Attendance and Student Support

• Monitor daily attendance and punctuality, including contacting parents/carers regarding student absence.
• Support attendance improvement initiatives and maintain accurate attendance records.
• Liaise with students, parents/carers and staff regarding attendance concerns and follow-up actions.
• Assist with the administration of pastoral interventions, behaviour reports and student support programmes.
• Support students accessing the Key Stage office and direct them to appropriate staff where required.

Communication and Engagement

• Act as a professional first point of contact for parents, students, visitors and external agencies.
• Build positive relationships with families and support effective communication between home and school.
• Respond to enquiries in a timely and professional manner.
• Support the organisation and administration of key school events including Parents' Evenings, Results Days, Awards Evenings and transition activities.

General Responsibilities

• Work collaboratively with teaching and support staff to promote positive outcomes for students.
• Maintain confidentiality and handle sensitive information appropriately.
• Undertake training and professional development as required.
• Carry out other duties commensurate with the grade of the post as reasonably requested by the Headteacher.

Person Specification

Essential Skills and Experience

• Experience of working in an administrative role.
• Excellent organisational skills with the ability to manage competing priorities.
• Strong IT skills, including Microsoft Office applications and database systems.
• Excellent written and verbal communication skills.
• Ability to work accurately with a high level of attention to detail.
• Ability to work effectively both independently and as part of a team.
• Experience of dealing with confidential and sensitive information.

Personal Qualities

• Professional, approachable and resilient.
• Calm and confident under pressure.
• Empathetic and able to build positive relationships with young people.
• Flexible and proactive approach to work.
• Reliable, trustworthy and committed to high standards.
• Strong commitment to safeguarding and promoting the welfare of children and young people.
• Supportive of the school's values, ethos and inclusive culture.

Desirable

• Previous experience working in a school environment.
• Knowledge of school management information systems such as SIMs.
• Experience of attendance, behaviour or pastoral administration.

Please apply no later than Thursday 25th June at noon. Please direct all enquires and applications to Louise Cracknell at lcc@malbank.cheshire.sch.uk.