Job summary
Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues. Ofgem has a vital role in the UK’s energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, our newly designed Digital, Data and Security Services (DDSS) team will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities.
Ofgem is on an exciting transformational journey. Within DDSS, we are strengthening the foundations of our both our entire function and all elements of our DDSS estate, building greater internal capability and creating the platforms, services and governance needed to support a modern regulator. In short, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital, data, security, and technology maturity.
The Role
As the Lead AI & Automation Outcomes Consultant, you will provide strategic leadership in helping the organisation identify where AI and automation can solve complex business challenges and deliver measurable value.
Working closely with senior stakeholders across the business, you will translate organisational priorities into practical AI solutions, ensuring initiatives are technically feasible, aligned to governance standards and capable of delivering real business outcomes. You'll also play a key role in developing organisational capability, influencing senior decision-makers and supporting the successful adoption of AI products and services across Ofgem.
Job description
You will be responsible for:
- Leading the AI Outcomes team, identifying opportunities to design and deliver AI solutions that create measurable organisational value.
- Providing expert guidance on operationalising AI and data products across the organisation.
- Building strong relationships with senior stakeholders, sponsors and business teams to identify opportunities, validate outcomes and ensure solutions meet user and regulatory requirements.
- Translating complex business challenges into scalable AI solutions aligned with Ofgem's strategic priorities.
- Developing AI solution blueprints that align with enterprise architecture, governance and security standards.
- Acting as the senior escalation point for AI delivery, managing risks, removing blockers and coordinating dependencies across multiple programmes.
- Coaching and mentoring colleagues while building wider organisational capability in AI and data innovation.
- Supporting delivery teams through the full AI product lifecycle, from proof of concept through MVP, scale-up and continuous improvement.
- Promoting responsible and ethical AI, ensuring compliance with governance, regulatory and data privacy requirements.
- Communicating AI outcomes, progress and benefits to technical and non-technical audiences across the organisation.
Person specification
Essential Criteria
- Proven expertise in designing, developing, and embedding AI solutions that deliver measurable organisational value (Lead Criteria).
- Experience in leading and operationalising AI / data products using appropriate delivery methodologies across complex organisational environments, applying a broad range of AI and data science tools and techniques to scale solutions from proof‑of‑concept through to adoption and continuous improvement. (Lead Criteria).
- Experience in ensuring the responsible and ethical use of AI technologies, with a strong understanding of regulatory requirements, risk management, and compliance standards across government and industry.
- Knowledge and experience of stakeholder management, particularly building key relationships and gaining support and buy-in.
- Proven ability to manage and develop team members, as well as building wider organisational capability through demonstrating the value of AI.
Desirable Criteria
- Knowledge of energy sector data and AI challenges, the transition to net-zero, including regulatory and affordability implications.
This is an opportunity to play a significant role in Ofgem’s journey, as part of a newly formed and high-performing team that is shaping a critical government organisation at a time when its work has never been more important.
Government or wider public sector experience would be beneficial but is not essential.
If you are interested in applying for this opportunity, please reach out to Bev Evanson or via email at LAIO@global-resourcing.com.
#LI-DNI
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Communicating and Influencing
- Changing and Improving
Technical skills
We'll assess you against these technical skills during the selection process:
- You will also be asked to complete a technical test. Details will be included in the invitation to interview.
Benefits
Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.As part of your application, you will be asked to upload a 2-page copy of your CV and provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name : Bev Evans
- Email : LAIO@global-resourcing.com
Recruitment team
- Email : LAIO@global-resourcing.com
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.
Follow link to apply
LAIO@global-resourcing.comAttachments
DDSS Role Profile Lead AI & Automation Outcomes Consultant Opens in new window (pdf, 220kB)DDSS Candidate Pack, Lead AI & Automation Outcomes Consultant Opens in new window (pdf, 5230kB)Terms and Conditions Apr25 Opens in new window (pdf, 335kB)Share this page
Salary range
- £49,452 - £62,699 per year