Lead Business Analyst

Job summary

We have an exciting opportunity for an experienced Lead Business Analyst to join our Business Analysis team!

The role is key in the identification, analysis, and delivery of requirements for our service teams whilst working in an Agile way using Scrum framework.

We are looking for an enthusiastic and motivated team player with a passion for driving change, who can use their business analysis skills and expertise to coach and mentor others.

For this role, you will:

• Have expert Business Analysis skills.
• Be required to lead and coach others to increase professionalism.
• Be a confident communicator, able to clearly describe complex concepts to stakeholders across the organisation.
• Work with aligned professional communities.
• Oversee senior business analysts, their role, their assignments, development and performance.

If you are interested in this role and enjoy working in a fast-paced development environment, please keep reading to find out more!

Watch this video to find out more about working in Digital at Companies House

Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.

Find out more about what a great place Companies House is to work

Please note:

• Companies House cannot offer Visa sponsorship to candidates through this campaign.
• Security Clearance (SC) is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC.
• The BCS International Diploma in Business Analysis is an essential requirement for this role. We cannot accept alternatives or part qualifications.

Job description

As a Lead Business Analyst, you would work across a range of multi-disciplinary scrum teams and collaborate with a variety of professions including, Agile Delivery Management, Product Management, User Centred Design, Project Management, Architecture and Software Development.

We have multiple scrum teams within Companies House who develop and maintain digital services for our core service lines – Filing/Get Company Information/Intelligence and Enforcement/Common Services. Your role within these teams would be to:

• Work within a core service line and report to the Head of Business Analysis.
• Contribute to the agile community at Companies House.
• Play an active role in the South Wales BA community of practice. Organise events hosted by Companies House and attend and participate in events hosted by other organisations.
• Lead the business analysis of the projects within a service line and ensure that solutions comply with the Companies House and Digital strategy.
• Lead the business analysis input into business improvements and service iteration as well as the resolution of live issues to ensure continuity of the service line is maintained.
• Train and mentor other analysts within the Business Analysis profession to develop their business analysis knowledge and experience.
• Influence stakeholders across the organisation, and act as an escalation point for business analysts and stakeholders.
• Champion our vision, mission, strategy, goals, and values within the Business Analysis profession
• Work within the squad in an agile setting, facilitating, and providing analysis representation during squad activities.
• Provide advice to external partner scrums to help adherence with CH and Digital strategy.
• Work with colleagues and contribute to business testing strategies to ensure that testing coverage is achieved across Business Improvement and project work.
• Develop the strategies for the documentation of process and data flow models. Develop knowledge and experience of using BA tools to model enterprise level processes.
• Create strategies around developing and storing requirements/reference material for use during/after development.
• Work with Scrum teams, Developers, Senior BA’s, BA’s and Junior BA’s, Architects and User centric teams to establish best technical solutions for projects/Business Improvement work. Consider changes in technology/systems and how this impacts processes within and across the service lines.
• Develop networks and relationships with key stakeholders in business teams that make up the service lines.
• Use your strong written and oral communication skills to clearly describe complex concepts to stakeholders across the organisation.
• Develop expert knowledge and experience of the organisation and its services to support analysis input into strategic decisions on development of the services.
• Use Business Analysis knowledge and experience to advise and challenge portfolios of work to ensure it fits with CH and Digital strategy.

Our Lead Business Analysts play a key role in the identification, analysis, and delivery of requirements for these service teams whilst working in an Agile way using Scrum framework. We would love you to be part of our team.

Office Location

You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. For the first few weeks you will be required to attend the office full time for training.

We use a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however you may be required to make yourself available to attend the office more frequently when required to meet business needs.

Working Hours

Due to the nature of this role and team structure, this is a full time only role of 37 hours per week.

Security Clearance

To be eligible for this role you also need to meet our Nationality requirements which are outlined below, and successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years.

More information can be found at National security vetting: clearance levels - GOV.UK (www.gov.uk)

Visa Sponsorship

Companies House cannot offer Visa sponsorship to candidates through this campaign. Candidates must ensure they have the appropriate rights to work in the UK before application otherwise you will not meet the eligibility criteria for this role.

Person specification

We're looking for the following experience and technical skills, which will be assessed at sift and at interview.

We are looking for someone who:

• Has experience in contributing to delivery plans to support strategic aims.
• Has experience of working on business/service improvements.
• Has experience of mapping business processes and systems modelling including skills to mentor others in business modelling.
• Can build good relationships with business teams.
• Has experience of discussing requirements with diverse user groups to establish deliverables.
• Will be a role model to define, drive and support change.
• Has experience of leading or managing business analysts.

Qualifications

BCS International Diploma in Business Analysis. ***We'll ask for your certificate and candidate numbers as evidence of this***
Please note we cannot accept alternatives or part qualifications.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• BCS International Diploma in Business Analysis. You'll need to provide your certificate and candidate numbers. Please note we cannot accept alternative or part qualifications.
• Be proficient in using SQL and/or JSON to interrogate data and solve live issues.

We only ask for evidence of these technical skills on your application form:

• BCS International Diploma in Business Analysis. You'll need to provide your certificate and candidate numbers. Please note we cannot accept alternative or part qualifications.

Benefits

Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.

Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.

We celebrate diversity...

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.

If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk.

Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process will consist of:

Application Form

1. Your employment history. Please include key responsibilities and achievements.
2. A technical question to confirm you have the BCS International Diploma in Business Analysis. Please provide your certificate and candidate numbers. Please note we cannot accept alternatives or part qualifications.
3. A 1,250-word personal statement to demonstrate how you meet the behaviours required for this role, providing examples to evidence your level of skill.

We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names) from your employment history and statements.

Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made based on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

Sift

We will be sifting looking through your employment history and personal statement for evidence of the following sift criteria:

• BCS International Diploma in Business Analysis - Please ensure you provide your certificate and candidate numbers & note we cannot accept alternatives or part qualifications.
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace

We may raise the score required at sift stage to progress to interview if we receive a high number of applications.

At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview.

Also, if we receive a high volume of applications, we will carry out a pre-sift on your BCS International Diploma in Business Analysis qualification.

Successful candidates at sift will be invited to a virtual interview.

Interview

Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours, experience and technical skills listed in the advert.

There will be an activity as part of the interview. Further information will be provided to candidates selected for interview.

Offer

Once all interviews have been completed, you will be notified of the outcome. Offers will be made in strict merit order.

If after interviewing you are not found appointable at the advertised grade you may be offered the lower grade role if you are considered to meet the skills, experience and behaviours for the lower level. The benchmark for appointing to the lower grade is set at the start of each campaign. All offers will be made in merit order.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles (of the same or lower grade). Subject to business need, if a suitable position opens during this time we may reach out to individuals in merit order.

Key dates (dates are indicative only and could be subject to change)

• Closing Date: 01 November 2026 (at 23:55)
• Sift/Shortlist: w/c 02 November 2026
• Interview: w/c 16 November 2026

Artificial Intelligence (AI)

We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own. Your application may be rejected if evidence of plagiarism or reliance on AI is detected. Examples include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. If you are invited to interview, please be aware the use of AI tools is prohibited (including recording or note taking) and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.

More information on the ways you should and shouldn’t use AI can be found here.

Sponsorship

Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.

Pre-Employment Checking

In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks.

From June 2026, applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). Your personal details (name, National Insurance number, and date of birth) will be checked against the Civil Service Resourcing Extract IFD.

This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued.

If your details appear on this database, you will not be offered employment unless you can demonstrate exceptional circumstances. Companies House, acting on behalf of the vacancy holder, will inform you if your application is refused for this reason.

Please note: You are not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Nationality statement

As part of our recruitment process, it is essential for all candidates to independently verify their eligibility to work in the UK before applying. This includes a thorough check of your right to work to ensure compliance with UK employment laws, being mindful of the recent changes to going rates detailed on GOV.UK.

Please ensure you have the necessary documentation and permissions in place. Our team is dedicated to fostering a diverse and inclusive workforce and encourages applicants from all backgrounds to apply. However, it is the candidate's responsibility to ensure they meet the UK's legal requirements to work.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jade Palmer
• Email : kjones6@companieshouse.gov.uk

Recruitment team

• Email : recruitmentch@companieshouse.gov.uk

Further information

We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .

info@csc.gov.uk

Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ