Lead Outcome Technology Delivery Manager Cerberus – Programme Lead

Job summary

This role provides senior delivery leadership for the Cerberus programme as it enters its next phase of delivery from July 2026. Cerberus is a critical priority programme, operating in a complex and high‑risk environment, where sustained leadership is required to maintain momentum, manage delivery risk and ensure outcomes are delivered in a controlled and deliberate way.

The postholder is accountable for leading delivery against the agreed programme roadmap, with clear ownership of delivery outcomes, interdependencies, risks and assurance. The role requires mature delivery leadership to ensure the programme progresses predictably, with strong grip of delivery confidence and effective engagement with senior stakeholders.

A core aspect of the role is the management of complex delivery dependencies, including the effective oversight and integration of third‑party suppliers and delivery partners. The Programme Manager is responsible for ensuring supplier activity aligns with programme priorities, contractual deliverables are met, performance is actively managed, and external contributions are integrated into the overall delivery plan.

The role also plays a key part in embedding and maturing the AI delivery capability established through Cerberus. This includes ensuring the capability is fully operationalised, embedded into business‑as‑usual ways of working, and delivering tangible outcomes at scale

Overall, the role provides the senior leadership necessary to ensure Cerberus continues to deliver with clarity, control and confidence through a critical phase of its development.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

Job description

As a Lead Outcome Technology Delivery Manager, you will be accountable for the delivery of outcomes through the complex technology products and services delivered by multiple teams. You will set up your teams for success and represent the delivery of outcomes to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will ensure that decisions are made through effective, efficient governance, leading to better outcomes.

As a leader in the Home Office Technology Delivery community, you’ll share knowledge and experience with colleagues across the department and wider Government, building skills, advising others, and applying good practice and standards.

You will support the UK’s security and prosperity through the technology outcomes that your teams deliver.

Person specification

Main Responsibilities

Your main day to day responsibilities will be:

• Accountable for delivery against the agreed roadmap, with clear ownership of outcomes, plans, dependencies, risks and assurance, ensuring delivery stays on track within agreed quality, cost and time constraints.
• Establish and maintain effective governance, ensuring it is proportionate, decision‑making is timely, teams are well prepared to engage, and actions arising are owned and completed. Provide clear, consistent reporting and delivery confidence to senior stakeholders.
• Actively manage delivery risks and interdependencies, ensuring risks are identified, understood and mitigated, drawing on specialist input where required, and escalating issues appropriately.
• Lead stakeholder engagement and communication, identifying stakeholder groups and their needs, developing engagement strategies, and ensuring regular, accurate communication throughout delivery.
• Lead supplier and partner management, ensuring supplier performance aligns to programme priorities, issues are addressed proactively, and supplier activity is fully integrated into delivery plans, while continuously improving supplier management practices.
• Build and sustain high‑performing, joined‑up delivery teams, creating the right environment for effective cross‑functional collaboration, monitoring team health, resolving issues, and embedding and scaling the AI delivery capability into BAU ways of working to deliver outcomes at pace.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Essential Skills

You’ll have a demonstrable passion for delivery with the following skills or some experience in:

• Proven experience leading delivery across complex technology programmes or products, spanning multiple teams, lifecycles and delivery approaches.
• Strong control of risks, issues and dependencies, with the ability to keep delivery on track and moving at pace through effective prioritisation and intervention.
• Confident stakeholder management and communication, with the ability to engage, influence and manage expectations across technical and non‑technical audiences, including senior stakeholders.
• Experience creating the conditions for effective cross‑team collaboration, bringing teams together around shared goals, removing blockers and resolving issues at team boundaries.
• Strong understanding of delivery governance and assurance, with experience ensuring governance processes are efficient, effective and support decision‑making; underpinned by a recognised delivery qualification (e.g. Scrum, SAFe, PRINCE2).
• Supplier management experience, including monitoring performance, resolving issues, and integrating third‑party delivery into overall plans and ways of working.

SFIA capability framework

Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org).

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below.

• Governance (GOVN) – level 4
• Risk Management (BURM) – level 4
• Project Management (PRMG) – level 5
• Stakeholder Relationship Management (RLMT) – level 5
• Supplier Management (SUPP) – level 4
• Team Dynamics and Collaboration (HO33) – level 4

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Leadership
• Communicating and Influencing

Benefits

Alongside your salary of £76,117, Home Office contributes £22,051 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Why work for us...

Find out more information at: Benefits - Home Office Careers, but some of the primary ones are:

• A Civil Service Pension with employer contribution rates of at least 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service.
• 8 days of public holidays, plus 1 additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

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Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process, you will be asked to complete a CV and 1000-word personal statement:

1. CV – include a brief employment history outlining for each role, the organisation, job title, dates in post, and key responsibilities and achievements. Any recent employment gaps should be explained. A second section should set out the skills and experience most relevant to this role, drawing on your career, training, and other relevant activities without repeating the employment history. Focus on the evidence that best demonstrates your capability to meet the role requirements.
2. Personal statement - this should present a clear and coherent narrative explaining why you are applying, what you would bring to the role, and how your experience meets the essential criteria. Use well‑chosen examples to illustrate your impact, drawing on STAR‑style thinking where helpful, but ensure the statement reads as a single, flowing document rather than a set of isolated responses.

To ensure you are assessed on merit alone, we ask you to anonymise your application. This means removing personal identifiers such as your name, age, and place of education. You do not need to remove your employment history, job titles, or any information about your work.

Watch our three short videos on how to apply for our roles: Applying - Home Office Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Sift Stage

The sift will be held on theCV and Personal Statement. Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements.

In the event of a high number of applications received, an initial sift may be held on the Personal Statement.

Interview Stage

Candidates reaching the required standard will then be invited to attend an interview. The interview will assess your Behaviours using behaviour-based questions.

If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents.

Sift and Interview dates

The sift will commence from 08/05/2026.

Interviews are expected to take place from 03/06/2026. (Subject to the Panel’s operational requirements/priorities).

Interviews will be conducted remotely via MS Teams.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

Further information

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application, please reconsider applying as your application is unlikely to be successful.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms directly. If you are doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Reserve List

A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Reserve lists may be held for each location. Candidates will be appointed in merit order by location where this applies.

Similar Roles

Job offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.

UK residency and security requirements

For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers.

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.

However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of the last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected.

For further information on National Security Vetting please visit the following page Demystifying Vetting - GOV.UK.

Visa Sponsorship

We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.

Capability allowance

This role has access to a Digital Capability-Based Allowance – Recruitment and Retention Allowance (RRA). Applicants who are successful at interview will be invited to complete a Capability and Skills Assessment post-interview. Any allowance awarded will be based on the assessment of your capability against the six skills advertised for this role. Please see the Home Office Digital Recruitment and Retention Allowance Careers page for more information.

The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time.​

For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. The pay ranges for this role are National: £76,117 - £83,729 and London £80,237 - £88,261. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.

Working at the Home Office

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : AC Recruitment
• Email : ACRecruitment@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Attachments

Candidate_Information_v17_April_2026 Opens in new window (pdf, 207kB)2025-11-01 Pre-employment Checking - Document Requirements (V17) Opens in new window (pdf, 642kB)HO Government Digital and Data Skills Library V1.2 Opens in new window (pdf, 400kB)