Learning and Skills Coach – Regional Training and Skills Development Department (London Probation) (Ref: 18675)

Job summary

Please refer to Job Description

Job description

The London Probation Regional Training and Skills Development Department is being set up to shape, lead, and deliver an ambitious programme of learning, coaching, and practice support for probation staff across the region. This is an exciting opportunity to play a key role in a high profile initiative, ensuring that learning is translated into safe, effective, and consistently high quality practice, and making a meaningful difference to both staff and the people we supervise.

The Learning and Skills Coach role sits within the department and focuses on supporting staff to embed learning into day‑to‑day practice. Coaches will work directly with learners and line managers to build confidence, capability and consistency, in line with the agreed regional model.

Vacancy Overview

London Probation is establishing an ambitious London Regional Training and Skills Development Department to transform how staff are supported, developed and empowered across the region. This is an exciting opportunity to be part of a new and high‑profile initiative focused on building confidence, capability and consistency in probation practice, and making a tangible difference to probation staff, stakeholders, and people on probation.

The Learning and Skills Coach role sits within the department and focuses on supporting staff to embed learning into day‑to‑day practice. Coaches will work directly with learners and line managers to build confidence, capability and consistency, in line with the agreed regional model.

The role is externally advertised and assessed under the Civil Service Success Profiles framework.

Role Summary

As a Learning and Skills Coach, you will deliver high‑quality coaching, learning and practice‑support activities, including workshops and action-learning sets to probation practitioners across London. You will support learners to consolidate skills, apply learning to their caseloads and develop confidence in their professional role.

You will work as part of a structured coaching and training team, contributing to classroom sessions, action learning sets and practice-based support, while maintaining clear records and contributing to quality assurance processes.

Regular travel across the London Region will be required.

Key Responsibilities

You will:

• Deliver structured coaching, mentoring and learning activities in line with the agreed regional model.
• Deliver classroom training, workshops and action learning sets.
• Work closely with line managers and Band 5 managers to support learner

progress and consolidation of skills.

• Maintain accurate records of learning activity and contribute to evaluation and feedback processes.
• Identify emerging learning needs, risks or concerns and escalate appropriately.
• Contribute to a positive, inclusive and professional learning environment.

Person Specification

Essential Criteria

You will be able to demonstrate:

• Experience of supporting learning or development in an operational or

professional environment.

• Strong communication skills, with the ability to explain concepts clearly and provide constructive feedback.
• An understanding of how learning is applied and sustained in practice and

experience of coaching or mentoring staff.

• The ability to work within clear structure, guidance and quality standards.
• Understanding and experience of reflective practice and action-learning

approaches

• Strong organisational skills and attention to detail.
• Willingness to complete the learning necessary to gain a formal coaching

qualification, if not already achieved.

Desirable Criteria

• A formal coaching qualification
• Experience working within probation, social care, mental health or related public services.

Civil Service Success Profiles – Behaviours

The following Success Profile behaviours are expected to be assessed:

• Working Together
• Communicating and Influencing
• Developing Self and Others
• Managing a Quality Service

Additional Information

• Location: London Region (regular travel required)
• Grade: Band 4
• Contract: 12 months with the potential to become permanent
• Security Clearance: As required for the role

This role is ideal for people who are motivated by supporting others to learn, grow and translate learning into confident, effective practice.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Managing a Quality Service
• Working Together

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5358

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/18675?entityId=18675