Library Supervisor

Job Description

The London Borough of Harrow is seeking a Library Supervisor to provide a welcoming environment for all library customers, identifying and actively meeting their individual needs to ensure a high-quality service and to help customers make full use of the available facilities. The role involves engaging with customers throughout their visit as appropriate, being accountable for the library’s performance, and ensuring service targets are met. The Library Supervisor is responsible for the efficient day-to-day running of the library, including managing and coordinating staff activities. Supporting the Senior Library Supervisor and Library Operations Manager, the post holder will help develop staff and resources to achieve the highest possible service standards and encourage participation in library activities. In addition, Library Supervisors are expected to take charge of a library and provide support to staff in other libraries when required, particularly in the absence of another Library Supervisor.

The successful candidate will have:

• GCSE (or equivalent) English Language and Mathematics
• Clear verbal communication (spoken English to be satisfactorily clear for telephone calls)
• Understanding of library provision to a multicultural society and people with disabilities
• Knowledge of general library principles and methods plus awareness of social and other issues affecting public library services
• Awareness of relevant library resources (e.g. children’s books, information materials, online resources etc) as required by a diverse community
• Awareness of the importance of an enthusiasm for books and reading, for both education and recreation
• Understanding of the value of library services to children and young people.
• Ability to use computer screens (please note that there are many aids and adaptations available which may assist a person to do the job)

For more information, please refer to the Role Profile/Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn