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About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleLooking to gain valuable library experience?This fixed-term opportunity offers a unique chance to be part of a passionate team at a community library currently under consultation for potential closure. Whether you're exploring a career in libraries or simply want to make a meaningful contribution, this role could be the perfect stepping stone.We’re seeking a confident, well-organised and enthusiastic individual to support our staff and volunteers. You’ll bring excellent customer care skills and a calm, proactive approach to unexpected or challenging situations. While library experience is desirable, it’s not essential—we welcome applicants eager to learn and grow in a supportive environment.You’ll be involved in a wide range of tasks, including:<ul><li>Promoting reading, literacy and culture through creative displays and engaging with customers.</li><li>Supporting digital inclusion by helping visitors navigate online services and troubleshoot tech issues.</li><li>Leading activities such as Rhymetime, Storytime, school visits and digital support sessions.</li></ul>This role involves occasional lone working, and occasional cover at other North Somerset libraries, so flexibility and initiative are key. Physical tasks like stock handling and floor walking are part of the daily routine.If you’re passionate about libraries and want to make a difference—especially during a time of change—we’d love to hear from you.This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Work StyleThe hours for this post will be split between Worle Library and the For All Healthy Living Centre Library.Week 1: Mondays 10-3 Worle; Tuesdays 10-2:30 Worle, Wednesday 9-5 HLC and Saturday 9-1pm WorleWeek 2: Mondays 10-3 Worle; Tuesdays 10-2:30 Worle, Wednesday 9-5 HLCAbout YouWe are looking for an individual who is passionate about libraries and delivering excellent customer service. Please review the job family document to understand the required knowledge, skills, and experience. In your supporting statement, clearly demonstrate how you meet these criteria.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Charlotte Rumble, Community Services Supervisor, at <a href="mailto:charlotte.rumble@n-somerset.gov.uk" target="_blank">charlotte.rumble@n-somerset.gov.uk</a> or 01934 426 649.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Monday 22nd and/ or Tuesday 23rd September 2025 Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

Community Services Officer

Job Title: Assistant Customer Service Supervisor - Stevenage Starting Salary: £24,790 opportunity to progress to £27,269 per annum (pro rata for part time) Hours: 18.5 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire LibrariesHertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager.<h4>About the role</h4>Stevenage LibraryStevenage is a busy library with a large friendly team providing services to a diverse community. You will ideally have supervisory experience and excellent customer service skills.This post includes working every Sunday from 11.45 to 16.15. Please see attached rota, please ensure you can work these times before applying.Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives.<h4>About you</h4>Essential<ul><li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li><li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data, and have an ability to support others in using technology.</li></ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM6 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Michelle LLoyd, Library ManagerT: 01438 864792 E: <a href="mailto:michelle.lloyd@hertfordshire.gov.uk" target="_blank">michelle.lloyd@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 17th September 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Assistant Customer Service Supervisor- Stevenage - 18.5 hours.pdf</li></ul> 





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Hertfordshire County Council

Assistant Customer Service Supervisor - Stevenage

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced Mobile Library Driver/Assistant to join our Libraries and Communities team. The Libraries and Communities team are responsible for public library services across North Somerset.In this role you will, under the general supervision of the Mobile Library supervisor, drive the Mobile Library and carry out tasks required to deliver library services to our rural areas while the regular driver is unavailable. Key Responsibilities:<ul><li>Safely drive the Mobile Library vehicle in compliance with road transport laws and health and safety regulations.</li><li>Conduct vehicle safety checks, ensuring it is in a fit and serviceable condition.</li><li>Assist customers in accessing library services, including borrowing and returning materials, and providing information or referrals to other services.</li><li>Administer and maintain records of library materials, including issuing and returning items using the Library Management System.</li><li>Promote library services and engage with the community to encourage greater use of the facilities.</li><li>Handle cash and other receipts, ensuring accurate recording and balancing in line with council procedures.</li><li>Ensure the good order and tidiness of the Mobile Library, including shelving and organising materials.</li><li>Compile and maintain statistics as required.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.This position is based at our Library Distribution Centre in Clevedon.About YouWe are looking for an individual who is passionate about library services, and who possesses the following skills and experience:Essential Criteria:<ul><li>A clean, current LGV driving licence and evidence of CPC (Certificate of Professional Competence), or willingness to undertake this training.</li><li>Practical experience in driving large vehicles and maintaining safe systems of work.</li><li>Strong customer care skills with the ability to engage with a diverse range of people.</li><li>Experience using computers and technology, including databases, email, and Microsoft Office.</li><li>Ability to work flexibly, using your own initiative, and respond appropriately to challenging situations.</li><li>Awareness of health and safety, data protection, and information governance policies</li></ul>Desirable Criteria:<ul><li>Experience working in a library or community service environment.</li><li>Knowledge of library systems and procedures.</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled and Neurodiverse, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Sarah Smith, Library Supervisor at <a href="mailto:sarah.smith@n-somerset.gov.uk" target="_blank">sarah.smith@n-somerset.gov.uk</a> or on 01934 426 657Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Wednesday 10 September 2025Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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Mobile Library Driver/Assistant (Relief)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1967/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1968/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1969/Wirral_Jobs_-_Application_Stage_-_fv.pdf" target="_blank">Wirral_Jobs_-_Application_Stage_-_fv</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1970/VRP_IT_Support__Libraries__220511.pdf" target="_blank">VRP_IT_Support__Libraries__220511</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1971/VRP_Local_Family_History__Libraries__220511.pdf" target="_blank">VRP_Local_Family_History__Libraries__220511</a></li></ul>

Please apply online by clicking the link below



The Council is seeking enthusiastic, committed individuals who would like to volunteer and support the staff with a number of roles.
<ul>
<li>IT</li>
<li>Family History</li>
</ul>
If you wish to apply for this role please download and complete the below Volunteer Application form and send to <a href="mailto:libraryvolunteers@wirral.gov.uk" target="_blank">libraryvolunteers@wirral.gov.uk</a>
Should you wish to discuss informally, please contact Elaine Wilson via email: <a href="mailto:elainewilson@wirral.gov.uk" target="_blank">elainewilson@wirral.gov.uk</a>

Wirral Metropolitan Borough Council

Library Volunteer (IT/Family History)

Job Title: Library Assistant Starting Salary: £25,185 with the opportunity to progress to £26,403 per annum (pro rata for part-time) - pay award pending Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. We have a number of Library Assistant roles in libraries across Hertfordshire. One of those roles could be for you!Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Library Assistants need to be passionate about proactively helping people of all ages and from all backgrounds.<h4>About the role</h4>Library Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities.<ul><li>You will be actively promoting and supporting the use of all of our library resources and helping customers to find the information that they need.</li><li>You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library.</li><li>In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, assisting people to use our CreatorSpace resources, including 3D printers and virtual reality devices.</li><li>All of our Library Assistant roles help to make a positive difference to people’s lives.</li></ul><h4>About you</h4>We look for people who are friendly, confident, and outgoing. Who will be a reliable and flexible team player who is willing to engage with the full range of services, and events that libraries offer.Essential:<ul><li>Experience in delivering a high standard of Customer Service to members of the public.</li><li>Strong communication skills</li><li>Demonstrable time management skills in organising and prioritising.</li><li>Competent ICT skills, including Microsoft Office, Internet and other computer-based resources.</li><li>Evidence of working collaboratively with a team to achieve aims and objectives</li></ul>Desirable:<ul><li>Experience of meeting KPIs and other targets set by Team Leads</li><li>Skill or experience in promoting events and services.</li><li>Evidence of, or experience in, problem solving</li><li>Ability to support members of the public with queries and use of IcT.</li><li>Knowledge of Library Services.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.About the Library:Watford WE17 3EU 18.5 hours&nbsp;Watford Central Library&nbsp;is a large, bustling town centre library spread over two floors. We are open seven days a week and offer a wide range of services, events, and activities for both adults and children. These include Baby Rhyme Time, Story Time, Lego Club, and a Sewing Group. Our modern CreatorSpace is used for creative and digital activities, as well as various clubs and events.Buntingford Library, SG9 9AE 18.5 hours per week18.50 Hours per week, Buntingford Library is a recently refurbished small Tier Two Library that occupies a prime location in the historic town's High Street. You will be joining a friendly, dedicated team and will contribute to all events, from Baby Rhyme Times to Historical Society meetings, complementing our position as a key part of the local community.Please ensure you can work the hours on the attached Rota before applying.This job role is within the Community Services level 5 job profile. Please locate this via:Job profiles - Community servicesTake a look at the video clips below to hear a Library Assistant talking about why she loves her job working in libraries:What is it like working in the library:<a href="https://youtu.be/flsoUF2r-Fk" target="_blank">https://youtu.be/flsoUF2r-Fk</a>Working with the Public:<a href="https://youtu.be/Dw5yYsZ_V8k" target="_blank">https://youtu.be/Dw5yYsZ_V8k</a>Variety of opportunities<a href="https://youtu.be/RcK6XcPqEm0" target="_blank">https://youtu.be/RcK6XcPqEm0</a>For an informal discussion and more information please contact the Libraries Customer Service Centre on 03001234049.Closing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged on an ongoing basisVacancies are being progressed regularly which may mean that a vacancy at a particular library may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.Why Hertfordshire:&nbsp;Watch our&nbsp;‘Why Hertfordshire’video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.<h4>Available documents</h4><ul><li>Map of Hertfordshire Libraries by Tier.pdf</li><li>Rota - Buntingford Library 18.5 hours.pdf</li><li>Watford Library Rota - 18.5 hours .pdf</li></ul> 





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5 Libraries Jobs