Licensing Process Officer

Are you a detailed, focused, enthusiastic team player who enjoys a varied customer facing environment?

We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to deal with various regulatory regimes. Including alcohol, entertainment, gambling, taxis, markets, street trading, charity collections and more. You will be a key part in achieving compliance and ensuring public safety by advising customers and processing applications for various permissions and licences.

What will you be doing?

• Process applications in accordance with procedures and the law.
• Provide up-to-date and accurate information to applicants and objectors for any licence application; organisers of unregulated events; key stakeholders and partner agencies.
• Record and maintain comprehensive records.
• Generate licence renewal applications, record applications received and issue licences.

About you

As an ideal candidate, you will have:

• Knowledge of licensing, community safety or emergency planning (desirable but not essential).
• A methodical and accurate approach to work.
• The ability to plan, prioritise and manage your own work load.
• The ability to communicate at all levels, both verbally and in writing.
• Contributed to the efficient functioning of a team through completion of your own tasks.

What can we offer you?

• A stimulating and supportive work environment
• Flexible working arrangements, including flexi-time
• 26-29 days annual leave rising to 34 days with 5 years' local government service
• Employee well-being programme

How to apply
For an informal discussion about the role and to find out more about East Herts Council please contact Oliver Rawlings, Service Manager - Licensing & Enforcement on 01992 531629.

Closing date: 22/07/2025 at Midnight.

Interviews will be held week commencing: 28/07/2025

So, if you’re looking to make a difference in East Hertfordshire as a Licensing Process Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.