Local Passenger Transport and Inclusion Policy & Delivery Adviser x 4

Job summary

Can you communicate complex issues clearly, including drafting high‑quality advice and producing clear, compelling briefings?

Are you organised and resilient, with the ability to work under pressure, make sound decisions, and prioritise effectively?

Have you worked collaboratively across teams and with external partners to achieve shared outcomes?

If so, we’d love to hear from you!

DfT is a high-profile department at the heart of UK Government. We work with agencies and partners to support the transport network that helps businesses and gets people and goods travelling around the country. We plan and invest to make journeys better.

The Local Passenger Transport & Inclusion (LPT&I) Directorate is right at the heart of the Department’s business and plays a key role in meeting the Department’s strategic aims. Our focus is on people – making their experience of transport better, breaking down the barriers to great journeys and leading the way in DfT in putting people at the heart of how we plan, build and operate transport. The local transport network connects people and places, driving local economies and creating opportunities for employment, education and economic growth everywhere. This important role is an outstanding opportunity to contribute to the continued health of vital transport services.

Within LPT&I we work flexibly so that we can deliver against the Government’s ambitious plans to improve local passenger transport and can collectively and proactively address emerging issues. As an HEO you will be responsible for delivering against the policy landscape within the Directorate, working with a Grade 7 team leader.

Find out more about what it's like working at Policy opportunities at the Department for Transport - Department for Transport Careers

Job description

As we look to deliver the Government’s ambitions for improved local transport, we are recruiting to four posts within the Accessibility, Coaches, Community Transport & Taxis Division, known as ACT. The roles will offer the opportunity to work flexibly in response to emerging priorities offering the opportunity to work on developing new legislation, policy, project delivery and business management and governance within the division spanning our work on accessibility, coaches, community transport and taxis/private hire vehicles. It is envisaged that successful candidates will initially work on a best-fit basis across:

• Development and delivery of ministerial priorities on taxi and private hire vehicle policy, including new legislative options and draft bill development.
• Implementing accessibility measures under the Bus Services Act 2025, including guidance for safer, more accessible bus stops and stations, disability awareness training, and local authority Bus Network Accessibility Plans.
• Sponsorship and secretariat management of the Department’s statutory advisors on accessibility policy – the Disabled Persons Transport Advisory Committee.
• Supporting the delivery of the Mobility Centres network, including administration of the Department’s grant funding system and stakeholder engagement.
• Support key community transport policy projects, including consultations, guidance updates, stakeholder engagement and analysis, to help improve accessible local passenger transport services.
• Supporting the delivery of emerging priority projects and initiatives across the ACT Division and wider LPT&I Directorate in response to ministerial priorities.
• Drafting clear, concise correspondence responses, submissions, policy notes and briefings for internal and external audiences.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to be:

1. Organised and resilient: comfortable working under pressure, with good decision-making and prioritisation skills.
2. Strong communicator: confident in developing drafts of high-quality advice on complex issues. Able to produce clear, compelling briefings.
3. Collaborative and crosscutting: A strong team player who works effectively across teams and with external partners.
4. Confident with cutting through complexity: able to get up to speed quickly with legislation and questions of interpretation and use that understanding to support development of clear and workable policy positions.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Occasional travel to other offices will be required, which may involve overnight stays.

Visa Sponsorship

DfTc does not offer Visa Sponsorship for this role.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Strategy 1.1. Policy Context and Purpose Level 1: Developing - Policy Profession Standards

Benefits

Alongside your salary of £35,663, Department for Transport contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

This includes:

• A generous annual leave entitlement
• Attractive pension options with an employer contribution of 28.97%
• Flexible working
• Good career development opportunities
• A variety of career paths
• Inclusive working environments and much more to support a healthy work/life balance

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift

Stage 2: Assessment - Policy exercise

Stage 3: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Behaviours – you will be asked to provide a 250-word statement on the following Behaviours: Delivering at Pace
• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:

1. Working under pressure, with good decision-making and prioritisation skills.
2. Confidence in developing drafts of high-quality advice on complex issues. Able to produce clear, compelling briefings.
3. Working well with others and quickly simplifies complex legislation to support clear policy decisions.

Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element, Delivering at Pace. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

The sift will take place from 5th June 2026

Stage 2: Assessment - Policy Exercise

At assessment stage, you will be invited to complete a written policy exercise. The assessment will take place online via Microsoft Teams. You will be assessed against the following Success Profile elements:

1. Technical

1. 1. Strategy 1.1. Policy Context and Purpose Level 1: Developing - Policy Profession Standards

The assessment stage will take place week commencing 24th June 2026.

Guidance will be provided if you are invited to the assessment.

Stage 3: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Delivering at Pace, Managing a Quality Service, Making Effective Decisions and Communicating and Influencing

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

The interviews will take place week from 8th July 2026.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Karis Fiorrucci
• Email : karis.fiorrucci@dft.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Local Transport Policy and Delivery Adviser HEO Opens in new window (docx, 93kB)