Maintenance Coordinator Damp and Mould

Title: Maintenance Coordinator Damp and Mould team

Contract Type: Permanent Full time

Salary: £26,200 per annum

Grade: 5

Reporting Office: Old Trafford Manchester M16

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: 8 to 4 or 9 to 5 Monday to Friday

Closing Date: 29th September 2025

Interview Dates: 3rd October at our office in Manchester

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Join our Special Projects and Sustainability Team at L&Q:

L&Q are looking for an experienced Maintenance Coordinator to support administrative support to the Damp and Mould team typically including acting as a point of contact for internal and external customers and other stakeholders, managing Damp and Mould cases and working collaboratively with the wider Special Projects & Sustainability team with Minor works and Surveyor inspections.

The role will report into the Maintenance Operations Team Leader, working alongside the existing Coordinators covering the damp and mould caseload. You will be a key member of the team helping to the deliver our repairs and maintenance service.

If this sounds like you, we would love for you to apply!

Your impact in the role:

You will be responsible for the allocation and coordination of Reactive repairs, monitoring mailboxes in line with SLAs, handling case’s and liaising with residents. You will be first point of contact for dealing with all queries and raising repair orders to the relevant teams, dealing with all correspondence in a professional and timely manner.

The successful candidate must be highly organised with excellent communication, administrative and numerical skills. You will need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising various prioritisation and time management techniques, whilst collaborating with lots of different departments across the L&Q Group.

What you'll bring:

Strong administrative skills and ability to work in a fast-paced environment

Methodical, accurate and exceptional attention to detail

The ability to work flexibly and use initiative to multitask and meet deadlines

Strong collaboration skills to work with stakeholders at all levels

Excellent organisational and planning skills

Outstanding communication skills

Repairs and Maintenance knowledge and experience

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!